Great people. Greater business impact.
About CAI
CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.
CAI Business Units and the Markets We Serve
CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company.
About the Role
We are seeking a driven, results-oriented Account Executive to support the next phase of growth within our business. This role is responsible for net-new logo acquisition as well as expansion of existing SMB and MidMarket customers within the Icelandic region, working closely with Customer Success. The ideal candidate is self-motivated, hungry for growth, and comfortable running complex sales cycles across operational, technical, and executive stakeholders. This is a hands-on role for a
seller who thrives on outbound prospecting, values inbound opportunities, and is energized by engaging customers directly, both virtually and onsite.
Key Responsibilities
Sales Strategy & Execution
Own and consistently meet or exceed an assigned MidMarket revenue quota for the Iceland and EMEA territory, with a proven track record of closing SMB and Mid Market deals
Execute a territory strategy focused on net-new logo acquisition and land-and-expand growth within strategic MidMarket accounts
Operate as a true hunter, generating a significant portion of pipeline through outbound prospecting, executive outreach, and targeted account-based strategies, while effectively managing inbound demand
Lead and manage complex, multi-threaded MidMarket sales cycles, navigating procurement, legal, security, and executive decision-makers
Create urgency and momentum by tying solutions to measurable business outcomes, including operational efficiency, compliance, scalability, and ROI
Position value-based solutions that drive tangible results and accelerate time to value for customers
Pipeline Management & Forecasting
Build, qualify, and maintain a robust, self-sourced pipeline aligned to MidMarket growth targets
Forecast accurately and consistently, managing opportunities through defined sales stages with disciplined deal inspection
Drive deal progression by establishing clear next steps, mutual action plans, and executive alignment
Confidently navigate complex, multi-stakeholder decision processes and remove blockers to close
Account Expansion & Customer Growth
Lead land-and-expand strategies within MidMarket accounts, identifying opportunities for additional sites, locations, use cases, and cross-sell/upsell expansion
Partner closely with Customer Success Managers (CSMs) to expand footprint, support renewals, and drive long-term account growth
Maintain executive relationships to unlock incremental budget and expansion opportunities over time
Collaboration & Alignment
Work cross-functionally with Marketing, Product, Services, and Customer Success to drive coordinated MidMarket account strategies
Align sales execution with onboarding, delivery, and customer success outcomes to ensure successful deployments and expansion
Provide structured feedback from the field to influence product roadmap, messaging, and go-to-market strategy
Customer Engagement
Engage and influence stakeholders across operations, manufacturing, IT, quality, procurement, and executive leadership
Lead high-impact discovery sessions, executive presentations, demos, and onsite meetings as required
Travel to customer locations to support deal progression, executive alignment, and long- term relationship building
Qualifications Required
5+ years of B2B sales experience, preferably MidMarket software (SaaS, ERP, et.)
Proven ability to close complex, consultative deal
Strong outbound prospecting and pipeline generation skills
Experience managing inbound leads alongside outbound efforts
Self-starter with strong ownership, accountability, and drive
Comfortable engaging multiple stakeholders across an organization
Ability and willingness to travel to customer sites as needed
Preferred
Experience selling into manufacturing environments
Experience partnering with Customer Success for account expansion
Familiarity with operational, plant-floor, or compliance-driven use cases
What We Offer
High-impact role with ownership of an Icelandic and potential EMEA MidMarket territory
Competitive compensation with strong upside for performance
Opportunity to sell into mission-critical manufacturing environments
Clear career growth path within a scaling sales organization
Collaborative, execution-focused culture