Account Executive – Cards

Job Description: • Manage a regular meeting cadence with each client in your territory, both onsite and remotely. • Educate clients on Fiserv happenings and our impact on their organization. • Create an easy environment for clients to interact with and communicate with you and Fiserv. • Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction. • Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects. • Coordinate team education on Digital Channels and Electronic Payments products as needed. • Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues. • Support client visits and conferences and ensure billing accuracy. Requirements: • 2+ years experience in client relationship management, service delivery, and/or sales to C-Level executives. • Experience in electronic banking, mobile banking, and/or payments. • Bachelor’s degree, and/or equivalent military experience. • Experience with eCRM software such as Salesforce. • Working knowledge of Fiserv account processing products, online banking products, and business units. • Experience with Fiserv systems or applications. • Additional certifications in banking or financial technology fields. • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Benefits: • Fuel Your Life program to support your physical, financial, social, and emotional well-being. • Paid holidays and generous time away policies. • No-cost mental health support through Employee Assistance Programs. • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. • Eight Employee Resource Groups to foster a collaborative culture and expand your network. • Unparalleled professional growth with training, development, and internal mobility opportunities. • Medical, dental, vision, life, and disability insurance options available from day one. • Retirement planning and discounted shares with the Employee Stock Purchase Plan. • Tuition assistance and reimbursement program. • Paid parental, caregiver, and military leave.