Account Manager

Company Description ABOUT LGC STANDARDS: LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world. Job Description Job Purpose  The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the Reference Materials and Analytical Standards product lines.   Key Responsibilities   Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships  Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads   Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience  For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews   The account manager will use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner  Develop an in-depth understanding of key LGC products and their applications  Meet and exceed assigned sales targets for LGC Standards.   Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information  The account manager will increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours  Qualifications Experience Requirements B.S. in chemistry, physics, biochemistry, biology, or equivalent  At least 5 years’ experience in selling technical products used in research laboratories.  Prior successful key account management experience dealing with central procurement is preferred  Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals  Experience with customer relationship management platforms, such as Sales Force and Desk. Expertise in Microsoft Office products is a plus  Outstanding commercial awareness and planning abilities  Proven track record meeting and exceeding sales targets   English fluency. Fluency or proficiency in other languages are a significant advantage  Willing to travel up to 50% within territory: VT, NH, MA, RI, CT, NY, PR   Core Competencies   Sales & Engagement: uncovering needs, demand generation, persuasion & negotiation, account management  Product Knowledge: value propositions, solution development  Market Knowledge: competitive landscape, positioning, and industry trends  Account Management: relationship management, cross & up-selling skills, customer retention, opportunity creation and conversion  Additional Information Pay range for this role is: Minimum: USD $95,000 / Yearly Maximum: USD $105,000 / Yearly The actual base salary will depend on several factors such as: experience, skills, and location within sales geography. What we offer (US based-employees): Competitive compensation with strong bonus program Comprehensive medical, dental, and vision benefits for employees and dependents FSA/HSA Pre-tax savings plans for health care, childcare, and elder care Deductible Buffer Insurance and Critical Illness Insurance 401(k) retirement plan with matching employer contribution Company-paid short- and long- term disability, life insurance, and employee assistance program Flexible work options Pet Insurance for our furry friends Enhanced Parental leave of 8 additional weeks PTO that begins immediately Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more! ABOUT LGC: LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.  OUR VALUES PASSION CURIOSITY  INTEGRITY BRILLIANCE RESPECT EQUAL OPPORTUNITIES  LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership. For more information about LGC, please visit our website www.lgcgroup.com #scienceforasaferworld  Work Arrangement: Remote Department: Commercial Compensation: USD 95000 - USD 105000 - yearly