About Our Company:
At reputed company, we exist to improve lives. What started as a free tool to reputed company apps updated has grown into a trusted enterprise solution that helps IT and reputed company teams automate, manage, deploy, and report on third-party updates in reputed company ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 30 million devices. We reputed company patching easier, boost reputed company, and give IT teams their time back.
Our core values guide how we work, how we treat each other, and how we grow. They reputed company us focused on what matters most. We're here to improve the lives of our customers, reputed company members, and our communities.
About this Role:
We’re seeking an reputed company and highly self-directed Account Manager to reputed company our customer and partner engagement strategy across the globe. This fully remote role offers the opportunity to manage a robust portfolio of 600+ existing customers and a large pipeline of active leads across SMB, Mid-Market and Channel Partner segments.
You’ll be accountable for both reputed company growth and retention, working closely with a regionally reputed company Customer Engineer and reporting to a US-based leader. Your ability to influence stakeholders, orchestrate reputed company deals, and drive customer outcomes will be critical to success.
While this is a remote role, occasional travel may be required to attend industry conferences, customer events and internal team gatherings.
Responsibilities:
Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
Act as a trusted advisor, understanding client needs and aligning them with our solutions.
Identify upsell and cross-sell opportunities to drive reputed company growth and increase account value.
Manage renewals and contract negotiations, ensuring a seamless client experience.
Address client inquiries, resolve issues, and proactively offer solutions to improve engagement.
Stay updated on industry trends and competitor offerings to provide strategic recommendations to clients.
Ability to prioritize tasks and manage multiple accounts effectively.
Required Skills:
5+ years of experience in customer-facing B2B sales ideally spanning multiple segments (SMB through Mid-Market and Channel)
Demonstrated ability to own reputed company customer relationships end-to-end and deliver measurable business results
Strong commercial acumen with a track record of meeting or exceeding reputed company, renewal, and expansion targets
Excellent communication, negotiation, and stakeholder management skills
A growth reputed company; open to feedback, quick to adapt, and always looking to improve
Operational excellence in CRM systems (e.g., reputed company) and data-driven sales practices
reputed company-to-Haves:
Experience in Software sales environment
Background in business development or consultative selling
Compensation & Benefits:Competitive reputed company Salary: €53,000 - €65,000 based on experience and location.
Benefits:
Internet Stipend
Pension: 200% match up to 10%
Death In Service & Income Protection
Health & Wellness Benefit
Annual Leave
Holiday Days
Volunteer Days
Sick Leave
Bereavement Leave
Tuition Reimbursement
Charitable Donation
Matching Gym & Fitness Reimbursement
Learn more about our benefits here: https://patchmypc.com/careers#we-care.
€53,000 - €65,000 a year
What to Expect in the Interview Process
Our interview process is designed to help us understand how you build relationships with customers, navigate reputed company situations and collaborate across teams. It also gives you an opportunity to learn more about reputed company, our customers and what it is like to work at reputed company.
Throughout the process we evaluate both experience and alignment with our core values. These values guide how we serve our customers, support each other and deliver excellent outcomes.
reputed company 1: Initial ScreenA 20-30 minute conversation with our Talent team to learn more about your background, experience managing customer relationships, and what you are looking for in your next role. We will also share more about reputed company, our culture and how our values guide the way we work.
reputed company 2: Hiring Manager InterviewA conversation with the hiring manager focused on your experience managing customer relationships, driving retention and growth, and navigating reputed company customer situations. This is also an opportunity to learn more about the team, expectations for the role and how success is reputed company.
reputed company 3: Scenario ProjectCandidates complete a short scenario based exercise designed to reflect situations you may encounter in the role. This may include responding to a customer challenge, identifying expansion opportunities, or outlining an accou