Application Support Representative

Application Support Representative Duration: 5 Month Contract (Possible extension) Location: 100% Remote (Client located in Tucson, AZ) Max Pay Rate is $21.00/Hr. • Must be able to work on W-2 basis • Must be able to work MST hours Job Description • Collaborate with Sales, supporting teams, external partners, and accountants to accelerate QuickBooks Online adoption and successful implementation. • Execute custom implementation plans for firms and their small business clients to seamlessly transition to QuickBooks Online. • Manage conversions of small business clients, ensuring a positive first-use experience and encouraging accountants to recommend QuickBooks Online. • Clearly communicate recommendations, progress, and technical needs to customers and internal stakeholders at all organizational levels. • Prioritize workload, identify process improvements, and deliver results within timeline requirements. • Develop and maintain expertise in Intuit products, with an emphasis on the QuickBooks Online ecosystem. • Foster professional interactions with internal and external partners and troubleshoot technical issues, such as account conversion challenges. Skills Required • Customer-obsessed and committed to delivering outstanding customer experiences. • Strong collaborative communication, organizational, prioritization, and time management skills. • Analytical orientation with proven problem-solving ability to identify root causes and resolve technical complexities. • Solid understanding of accountant workflows and related business processes. • Results-oriented, maintaining integrity and respect for people. • Ability to troubleshoot technical issues and clearly communicate requirements to stakeholders. • Excellent written and verbal communication skills, capable of explaining technical topics across organizational levels. • Aptitude for managing competing priorities and working effectively under deadlines with multiple projects Education Technical Degree or related work experience. You will receive the following benefits • Medical Insurance & Health Savings Account (HSA) • 401(k) • Paid Sick Time Leave • Pre-tax Commuter Benefit Motion Recruitment provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today’s highest-demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.