Business Analysis - Risk & Data Governance

Business Analysis - Risk & Data Governance APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Key Responsibilities • Lead end-to-end workflow mapping (intake → fulfillment → closure) across M365 and adjacent services • Conduct structured analysis using: BPMN, UML (use case, activity, sequence diagrams) and Data flow and logical data models • Perform As-Is / To-Be analysis to identify: Operational inefficiencies, handoff gaps and process fragmentation and Automation opportunities Governance, Compliance & Risk Analysis • Perform ISO-aligned governance and compliance assessments: • ISO 27001 / 27701 / 42001 • NIST framework mapping • Conduct: Privacy Impact Assessments (PIA) and Threat & Risk Assessments (TRA) • Develop: Enterprise risk register (likelihood, impact, financial exposure) • Control effectiveness and audit readiness assessments M365 & Multi-Tenant Governance Analysis • Assess M365 governance maturity, including: • Data lifecycle management • Configuration and policy compliance • Platform health and audit readiness • Support AMM (Advanced Management for M365) assessments: • Evaluate governance, lifecycle, and policy alignment • Analyze Multi-Tenant Governance (MTG) models: • Global vs local policy structures • Cross-tenant data classification and access controls • Identify: Governance inconsistencies, Manual controls and enforcement gaps and Data fragmentation and duplication risks Financial & Operational Impact Modeling • Quantify: Collaboration waste (time, effort, rework) • Rework sinkholes and fulfillment delays • Risk & value leakage • Translate findings into: FTE capacity loss, financial exposure and cost-of-inaction models • Support traceability of calculations to: Service logs, Incident data, Stakeholder input KPI, Reporting & Data-Driven Insights • Define KPI frameworks aligned to operational performance, including: • Fulfillment cycle time • First-pass success rates • Audit readiness metrics • Design and facilitate: Interactive KPI reviews • Dashboard-driven insights using Power BI / Tableau • Enable: Real-time monitoring • Intervention trigger definition Business Case & Transformation Enablement • Contribute to: Strategic investment business case, ROI and FTE optimization model • Support: AI readiness assessments (data trust, governance, auditability) • Provide structured inputs into: Transformation roadmap, Prioritized recommendations Key Deliverables Accountability • End-to-end workflow maps (BPMN/UML-based) • Technology and data flow analysis (as-is state) • ISO/NIST-aligned risk register and impact model • M365 governance maturity assessment (AMM + MTG aligned) • KPI framework and dashboard requirements • Financial impact and FTE loss model • Analytical inputs into business case and roadmap Core Capabilities • Business Analysis & Process Excellence • 12+ years enterprise business analysis and process re-engineering experience • Advanced modeling: BPMN, UML, data flow diagrams • Requirements management: BRDs, user stories, backlog grooming • Governance, Risk & Compliance • ISO 27001 / 27701 / 42001 gap analysis • NIST framework alignment • PIA / TRA execution and audit readiness • M365 & Data Governance (Functional Depth) • AMM365 governance assessment experience • MTG (multi-tenant governance) modeling • Experience with governance tools (e.g., AvePoint) • Data, Reporting & Financial Insight • KPI definition and dashboard reporting (Power BI, Tableau) • Financial and operational impact modeling • SQL/data validation and analytics Delivery & Methodology • Agile (Scrum/SAFe), Waterfall, Lean Six Sigma • Stakeholder facilitation and workshop leadership • Cross-functional coordination and requirements translation We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.