Care Partnerships Associate - Remote - CST/PST preferred - Full-time
Are you a builder at heart? Do you thrive in fast-paced, growth-oriented environments where you’re expected to think like an owner, move quickly, and proactively solve problems before they land on your desk?
Thriveworks is growing fast — and we’re looking for someone who’s ready to grow with us. The Care Partnerships Associate will play a key role in building and expanding strategic partnerships that drive patient referrals and long-term partner satisfaction. This is a high-impact, outbound-facing role ideal for someone who brings a sales or business development mindset — with the follow-through to back it up.
You’ll be responsible for growing partner relationships through proactive outreach, creative problem-solving, and a deep understanding of what makes healthcare partnerships succeed. This role is perfect for someone who’s entrepreneurial, metrics-driven, and thrives in environments where you create the playbook.
What You’ll Be Doing
Own and grow a portfolio of healthcare partnerships — with a clear focus on driving referrals and increasing partner engagement
Proactively reach out to providers, referral coordinators, and practice managers to strengthen relationships and spot growth opportunities
Identify patterns in referral behavior and recommend tactics to improve performance
Execute outreach campaigns (calls, emails, in-person if applicable) to build awareness and drive partner retention
Collaborate cross-functionally with marketing, clinical operations, and analytics to support partner needs and campaign execution
Create monthly reports, dashboards, and presentations that track performance and growth metrics
Support pre-launch and launch strategies for new markets, ensuring all stakeholders are aligned
Maintain CRM and internal tools (Salesforce, Google Drive, Monday.com) with up-to-date, actionable insights
Always be looking for ways to add value and streamline the partner experience
Actively participate in internal meetings and training, sharing ideas and best practices
What You Bring to the Table
2–5 years of professional experience; business development, outreach, or sales experience highly preferred
Strong communication and relationship-building skills - You’re comfortable on the phone, in person, and via email
High level of ownership - You don’t wait for direction: you initiate, follow up, and follow through
Problem-solving mindset - You’re able to troubleshoot partner issues with creativity and urgency
Comfortable with data - You know how to look at performance metrics and translate them into actions
Organizational skills with the ability to juggle multiple priorities in a fast-paced environment
Experience with CRM tools (Salesforce preferred) and productivity platforms (Google Suite, Monday.com)
Bachelor’s degree (Healthcare, Marketing, Communications, Business, or related field)
Why Join Us?
You’ll be joining a passionate, mission-driven team working to make mental healthcare more accessible
This is a high-growth opportunity where you’ll directly impact partner success and company expansion
You’ll be empowered to try, test, and innovate — with support, but without micromanagement
Fully remote role with preference for candidates in CST or PST; some travel (10–15%) may be required
This Role is Right for You If You…
Have an entrepreneurial spirit and a “builder” mentality
Are motivated by clear goals, KPIs, and the thrill of seeing your outreach turn into results
Aren’t afraid to pick up the phone or reach out cold to make a connection
Thrive in environments where autonomy is expected and high performance is rewarded
Want to be part of a team that’s deeply committed to transforming mental healthcare
Benefits
An amazing team culture
Healthcare, Dental, Vision, and life insurance benefits
401K with 3% employer match
Paid time off and paid holidays
Additional coverage options are available, such as Short Term Disability, Long Term Disability, and Group Accident Insurance
Professional development & advancement opportunities
Successful Thriveworks employees believe in our mission, they embody our core values, which focus on Community, Purpose, Integrity, Access, Quality, and the ability to achieve our goals and work well together. If you fit the bill and belong on our team, apply today!
Physical demands for Thriveworks positions may include being sedentary for long periods of time. Entering text or data into a computer by means of a traditional keyboard is also a requirement.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified to bring your unique perspective to our team.
Interested in joining Team Thriveworks? We're thrilled to meet you!
With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:
Our recruiters and other team members will only email you from [email protected] or an @thriveworks.com email address.
Our recruiters and other team members may also contact you via text or phone to schedule an interview.
A google meets interview invitation will be sent via email and will only come from an @thriveworks.com email address.
Our interviews will take place over Google Meet (not Microsoft Teams, Zoom, or any other platform).
We will never ask you to purchase or send us equipment.
If you see a scam related to Thriveworks, please report it to [email protected]. You can contact [email protected] with any questions or concerns.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.
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