Claims Representative, Auto

Job Description: • To analyze and process low to mid-level auto and transportation claims • Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy • Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution • Identifies and pursues subrogation opportunities; secures and disposes of salvage • Communicates claim action/processing with insured, client, and agent or broker when appropriate • Maintains professional client relations • Performs coverage, liability, and damage analysis on all claims assignments • Performs other duties as assigned • Supports the organization's quality program(s) • Travels as required Requirements: • Bachelor's degree from an accredited college or university preferred • Secure and maintain the State adjusting licenses as required for the position • Three (3) years of personal line or commercial line property claims management experience or equivalent combination of education and experience required to include knowledge of construction basics • Property estimating software experience a plus • Familiarity with personal and commercial lines policies and endorsements • Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims • Knowledge of total loss processing, State salvage forms and title requirements • Excellent oral and written communication, including presentation skills • PC literate, including Microsoft Office products • Analytical and interpretive skills • Strong organizational skills • Good interpersonal skills • Ability to work in a team environment • Ability to meet or exceed Service Expectations Benefits: • medical • dental • vision • 401k and matching • PTO • disability and life insurance • employee assistance • flexible spending or health savings account • other additional voluntary benefits