About Modern Executive Solutions
Modern Executive Solutions is a fully integrated talent management consultancy serving large, global companies. We provide services that include talent and organization strategy, culture and change management, leadership assessment and development, and executive search. Everything we do is forward-looking and focused on creating modern organizations, leadership teams, and leaders. We are headquartered in Atlanta, Georgia, but work on a remote-first basis with employees across the United States and Europe. As part of our embedded purpose to change lives for the better, we donate 10% of our annual profits to charities that support youth and education to develop the talent of tomorrow.
Unlike traditional consultancies, our world-class team with diverse expertise considers both the who and the how, integrating end-to-end talent and organizational capabilities to design future-ready leaders and systems.
The Role
The Client Relations Manager role will primarily support one of Modern’s Talent Consulting practices in the delivery of talent and organization consulting solutions, to ensure projects are planned and executed in a manner meeting client and internal expectations. The Client Relations Manager will provide project and business administration support to the team in all aspects of the process, including document preparation and management, scheduling and planning of candidate and client interviews and meetings, accounts receivable and payable, correspondence and file management. An integral part of the role involves critical thinking and problem-solving within the talent execution and coordination process, ensuring client satisfaction through professional communications, attention to detail, and responsiveness.
What You Will Do:
- Assist with the coordination and tracking of select talent and organization consulting or network assignments and projects.
- Successfully build positive and trusting relationships with internal stakeholders, clients, and candidates.
- Format, edit, proofread, and transmit client deliverables with exceptional attention to detail.
- Maintain client and candidate communications through scheduling without error and prioritizing high demand requests.
- Prepare meeting and/or travel itineraries for the consultants, clients, or candidates.
- Support the search teams with account administration and tracking, including consultant expenses, client invoices/receivables and other financial reports.
- Create and own an efficient file management and follow-up system for all search processes.
- Maintain the accuracy, quality, and integrity of all information in the Modern database and shared folders.
- Uphold client, candidate, and company-wide confidentiality under GDPR compliance standards
Knowledge Needed for the Role
- Technology:Microsoft Suite, Salesforce CRM, ATS, etc
- Industry knowledge for Executive Search and/or Consulting preferred
· Bachelor’s degree preferred
Skills Needed for the Role
- Communication & Presentation Skills: Excellent written and verbal communication skills with the ability to format, edit, proofread and transmit client deliverables with exceptional attention to detail
- Interpersonal Skills:Strong interpersonal skills that can be applied to engage effectively with clients and candidates. Takes the time to maintain relationships and create new ones. Have a confident professional presence. Asks great questions and listens effectively
- Organization, Tracking & Planning Skills:Ability to help organize, coordinate, and track multiple workstreams, projects, andtasks while prioritizing timely execution and communication to all stakeholders where applicable. Requires managing up and across team members at times
- Client & Service Orientation Skills:Constantly hones understanding and responsiveness to internal and external client requirements, goals and issues. Demonstrates self-confidence and determination. Manages situations in a calm, steady, “can-do” manner. Strong service orientation – team, client and candidate
Attributes Needed for the Role
- Diligence: Committed to delivering high-quality work with meticulous attention to detail, ensuring accuracy and caution in all aspects of your tasks.
- Results Driven: Manages projects, initiatives, and resources according to search and team strategy effectively and proactively is responsible for the broader teams’ execution of work. Strong process orientation with ability to co-create processes to build in efficiencies or close gaps where needed. Sets priorities and reviews progress against goals regularly. Can juggle multiple tasks at once in a fast-paced, rapidly changing environment
- Collaboration: A team player who thrives in a collaborative, remote-first environment and values exchanging ideas and insights with colleagues
- Adaptability: Ability to navigate ambiguity and adapt quickly in fast-changing situations. Flexibility to manage shifting priorities while maintaining productivity. Creative solution finder
- Energy & Drive: Brings a high level of energy and personal drive with a thirst for excellent execution and exceeding expectations. Ready to jump in and always add value
- Ethics: & Attitude: Demonstrates strong business ethics (honesty, integrity, confidentiality, discretion) in all situations. Strong self-starter with positive attitude
Experiences Needed for the Role
- Proven experience working in a fast-paced environment, supporting senior-level executive(s) and working with diverse teams at all levels
- Professional Services, Executive Search, or Consulting industry experience preferred
- Project coordination experience preferred
Why Modern?
Purpose-Driven Work: Join a team that is committed to Diversity, Equity, and Inclusion (DEI) and gives back to the community by donating 10% of annual profits to support underserved youth and educational opportunities.
Impactful Projects: Contribute to meaningful projects that positively impact clients’ organizations, communities, and the development of diverse leaders.
Professional Growth: Gain exposure to various aspects of the business, with opportunities for mentorship, leadership development, and career advancement.
Comprehensive Benefits: Enjoy a robust benefits package, including medical, dental, and vision insurance, along with a 401(k) match.
Flexibility & Balance: Benefit from a flexible remote work environment, paid parental leave, and an office setup stipend to support your work-from-home needs.
Our Values
Be Bold: Think strategically, seeing implications and creative paths. Innovates commercially – seeks to understand client perspective to drive impact. Innovates internally - seeks to improve processes, procedures, and technology used within and across their teams.
Be Excellent: Deliver client ready work, with attention to detail, raising the bar of expectations within team and with data integrity to include the use of all company tools and systems. Motivated by excellence to the benefit of clients and our firm.
Be United: Be an inclusive ‘team player,’ willing to support, develop and ‘go the extra mile’ to deliver impact with others. Proactively develops trusting relationships both within and outside our firm.
Be Authentic: Demonstrate awareness, coachability and a desire to grow with continuous improvement. Motivated by a personal purpose aligned with our firm’s mission and values. Is accountable for delivery of client ready work.
Modern Executive Solutions is dedicated to creating an inclusive environment for everyone, regardless of ethnicity, religion, color, sexual orientation, gender identity, race, national origin, age, disability status, veteran or military status or care-giver status. Please contact us at [email protected] if you need assistance completing this application.
Originally posted on