Be One Solutions is a global ERP partner specializing in worldwide blueprints, implementations, and support. Headquartered in Switzerland, we have a team of local experts across 30+ countries, helping businesses of all sizes elevate their ERP implementations to the next level.
At Be One Solutions, we believe in achieving new heights and celebrating success together. Our culture is built on care and collaboration, ensuring every team member thrives while contributing to our global impact.
About the role:
The Cloud Infrastructure Manager is responsible for leading and overseeing the company's cloud operations, ensuring the reliability, security, scalability, and performance of cloud environments supporting both internal systems and customer solutions. This role provides technical leadership, operational governance, and people management for the Cloud Administration function while driving continuous improvement, automation, and cloud best practices.
The Cloud Infrastructure Manager will work closely with technical teams, project managers, customer-facing teams, and leadership to deliver high-quality AWS cloud services and support business growth.
In this role you will get to:
Cloud Operations ManagementLead and oversee day-to-day cloud infrastructure operations and service delivery.
Manage and support the Cloud Administrator(s) and future cloud team members.
Ensure availability, performance, security, and scalability of AWS environments.
Review and approve cloud architecture designs, infrastructure changes, and deployment strategies.
Establish and maintain operational standards, procedures, and documentation.
AWS Infrastructure GovernanceOversee management of AWS services including EC2, VPC, IAM, S3, CloudWatch, and related services.
Manage multi-account AWS environments and governance frameworks.
Ensure adherence to cloud security policies, compliance requirements, and industry best practices.
Monitor cloud resource utilization and optimize infrastructure costs.
Backup, Disaster Recovery and SecurityDefine and maintain backup, recovery, and business continuity strategies.
Ensure backup solutions are properly implemented, tested, and monitored.
Conduct regular disaster recovery reviews and testing exercises.
Drive security hardening initiatives and vulnerability remediation programs.
Technical Leadership and Continuous ImprovementProvide technical guidance and mentorship to Cloud Administrator(s).
Lead cloud modernization and automation initiatives.
Promote Infrastructure-as-Code (IaC) adoption using Terraform, CloudFormation, or similar technologies.
Identify opportunities to improve operational efficiency, reliability, and customer experience.
Evaluate emerging cloud technologies and recommend improvements.
Monitoring and Incident ManagementOversee infrastructure monitoring and alert management processes.
Ensure timely response and resolution of critical incidents.
Lead root cause analysis and post-incident reviews.
Define and track service level objectives (SLOs) and operational KPIs.
Customer and Stakeholder ManagementSupport customer-facing teams in designing and delivering cloud solutions.
Act as a senior escalation point for cloud-related issues.
Collaborate with business stakeholders to align cloud services with business objectives.
Participate in customer meetings and technical discussions when required.
Team LeadershipManage performance, development, and career growth of cloud team members.
Assist in recruitment, onboarding, and workforce planning.
Foster a culture of accountability, collaboration, innovation, and customer service excellence.
What we are looking for:
ExperienceMinimum 7–10 years of IT infrastructure experience.
Minimum 3–5 years of hands-on AWS cloud administration, engineering, or architecture experience.
Minimum 2–3 years of leadership or people management experience.
Proven experience managing production AWS environments.
Strong experience with:EC2
VPC Design and Management
Multi-Account AWS Environments
IAM and Security Controls
S3 and Backup Solutions
Monitoring and Alerting Platforms
Experience managing cloud operations within customer-facing environments.
Experience with Infrastructure-as-Code (Terraform, CloudFormation, or equivalent).
Experience with Prometheus, Grafana, or similar monitoring platforms.
Experience with SAP Business One (SQL & HANA) environments.
Technical SkillsAWS Cloud Architecture and Operations
Linux / Unix Administration
Windows Server Administration
Networking and Security
Infrastructure-as-Code (Terraform / CloudFormation)
Backup and Disaster Recovery
Monitoring and Observability Tools
SQL Databases
Cost Optimization and Capacity Planning
IT Service Management (ITIL knowledge is advantageous)
Certifications (Preferred)AWS Certified Solutions Architect – Associate or Professional
AWS Certified SysOps Administrator
AWS Certified Security – Specialty
ITIL Foundation Certification
Language SkillsEnglish: Fluent / Native
Additional languages are an advantage
Personal SkillsStrong leadership and people management capabilities
Strategic and analytical thinking
Excellent problem-solving and decision-making skills
Strong customer and service orientation
Excellent verbal and written communication skills
Strong stakeholder management skills
Ability to work effectively within a global multicultural environment
Self-motivated and results-driven
Strong organizational and project management skills
Ability to manage multiple priorities in a fast-paced environment
What we offer in return:
Work in a collaborative environment alongside a team of experienced professionals.
Enjoy work-life integration.
Participate in performance reviews that offer constructive feedback and align your personal goals with the company's growth.
Being recognized for exceptional performance through structured appreciation initiatives and company-wide acknowledgments.