Job Purpose
The Team Lead, Coding is responsible for the activities and overall functions of Coding and Off Shore coding staff.
Duties and Responsibilities
Monitor Coding workflow, compile status and work – volume reports for management
Monitoring of Off-Shore work queues
Monitoring of Off-Shore systems issues working with Systems/IT to resolve
Perform training with new Coding staff
Assist with development and maintenance of policy and procedures
Track and identify process improvement opportunities in client system clearing accounts and work queues
Field questions from account representatives and clients
Support Coding team with questions and issues
Work with Auditors to field Off-Shore coding rebuttals
Perform QA on on-shore coding staff, reporting up to Management
Interaction with new physician education and reviews along with auditor
Compile monthly QA scores of all coding staff to be reported to Management
Maintain a professional attitude
All other duties as directed by Manager
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
Qualifications
High school diploma or equivalent required
CPC Certification
2+ year’s coding/auditing experience
Proficiency in MS Office applications such as Word, Excel, Power Point and Outlook
Ability to work well individually and in a team environment
Proficient in use of email and internet
Knowledge of office management systems and procedures
Knowledge of administrative procedures
Knowledge of healthcare administration a plus
Knowledge of EMR systems is a plus
Strong organizational and time management skills a must
Strong communication skills required
Proficiency in Microsoft Office Suite
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Gracious and welcoming personality for customer service interaction
Working Conditions
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
Work Environment: The noise level in the work environment is usually minimal.
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.