Community Development Mortgage Loan Officer

About the position This role is tasked with originating residential mortgages for Low-to-Moderate Income (LMI) communities, majority-minority populations, LMI individuals, and minority individuals including those identifying as Black or African American, Hispanic, American Indian, and Asian/Hawaiian/Pacific Islander. Additionally, the position is responsible for cultivating strong partnerships with nonprofit and local community organizations to inform first-time homebuyers about both internal and government mortgage products. Responsibilities • Research and recommend new LMI lending products and services, and review current product offerings. • Maintain a pipeline of CRA and non-CRA book of business. • Conduct inclusive marketing efforts to develop new leads, loans, and bank relationships. • Conduct first-time homebuyer classes and host vendor tables at community events. • Establish and maintain relationships with nonprofit housing groups, state and local affordable housing organizations, and realtors to further mortgage origination in LMI areas. • Engage with community and other organizations focused on affordable housing programs for down payment assistance or minority communities. • Promote the bank’s CRA/LMI and minority lending programs internally and externally to increase LMI mortgage activity. • Advise and educate current and potential customers on homeownership, borrowing, and mortgage loans. • Provide excellent customer service from approval through closing, working closely with internal staff. • Review reports, attend monthly meetings, and maintain knowledge of the bank’s performance in designated assessment areas. • Meet monthly with the VP CRA and Community Development Officer to assess and create action plans for CRA mortgage goals. • Be familiar with and comply with the Bank Secrecy Act and USA PATRIOT Act, completing required reports and reporting violations. • Be familiar with and comply with all applicable federal and state banking regulations. • Develop and maintain relationships with key community partners and nonprofit organizations serving underserved groups. • Represent the bank on boards/committees or taskforces supporting low- and moderate-income communities. • Attend community events related to CRA and community development. • Promote home ownership through community outreach efforts in low-to-moderate and majority-minority census tracts. • Assist in assessing community needs and executing strategies for CRA and Community Development goals. • Process Federal Home Loan Bank of Indianapolis (FHLBI) down payment assistance grants, ensuring compliance and accurate documentation. • Monitor all FHLBI grants, ensuring discharge after 5 years. • Ensure compliance with FHLBI grant requirements and maintain accurate documentation. Requirements • 3+ years’ experience in community and diversity mortgage loan origination. • Working knowledge of FHA, conventional, and governmental lending guidelines. • Working knowledge of federal lending regulations, CRA, Multicultural and HUD income guidelines. • Must hold NMLS or be eligible to register with the National Mortgage Licensing System and Registry. • Experience with Community Reinvestment Act related to consumer products and services, small business banking and/or community development lending. • Strong organizational and administrative skills. • Ability to work throughout an assigned region/territory while supporting organizational goals. • Bachelor’s degree required. • Knowledge to assist in the implementation of the Bank’s Community Reinvestment Act strategies. • Strong project management skills required to develop and implement projects, initiatives and plans across assigned assessment area(s). • Organizes and motivates others to achieve organizational goals for CRA and Community/Economic Development. • Represents the Bank professionally to both internal and external constituents. • Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. • Has group presentation skills. • Ability to analyze Community Reinvestment Act performance and market data. • Ability to prepare qualitative and quantitative assessments and effectively communicate results. • Knowledge of Microsoft Office products, Word, Excel, PowerPoint, and SharePoint required. • Ability to teach, educate and provide mentorship. • Ability to work independently as well as with a team. • Ability to identify opportunities and solutions that contribute to the bank’s Community Reinvestment Act performance. Nice-to-haves • Retail and/or Mortgage lending experience preferred.