Job Description:
• Maintains an assigned caseload, while delivering impeccable customer service to external and internal customers
• Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement
• Provide exemplary customer service to transferee and his/her family
• Demonstrate knowledge of Cartus’ products and services in all interactions with client and customer
• Coordinate/Facilitate Cartus’ core products and services to assigned customers according to prescribed Cartus’ standards
• Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue
• Ensure data integrity in all Cartus systems.
• Maintain compliance with Cartus’ corporate policies, programs, and standards
• Other duties as assigned; training, special projects, client presentations, etc.
Requirements:
• College degree or equivalent preferred
• Customer service experience in multi task, call center environment
• Influential verbal and written communication skills
• One plus year relocation, real estate or related field experience
Benefits:
• At Anywhere, compensation varies by knowledge, skills, and experience.
• Bonuses, incentives and benefits depend on the position.
• EOE including disability/veteran