Company Description
LGC Group is a global leader in life science tools, partnering with customers to find solutions that diagnose, treat, feed and protect our growing population. Working collaboratively with our partners in the scientific community, our products and services help to solve some of the most complex challenges facing society and the planet. Together we respond to global pandemics, pioneer innovative precision medicine, and improve the safety of our food, medicines and environment.
Our LGC Diagnostics and Genomics (D&G) business unit includes:
Clinical Diagnostics, who partner with IVD developers, end user diagnostics laboratories, biopharma, CROs, and academic institutions to support the entire diagnostic pipeline, from early research to routine clinical use. We offer premium diagnostic solutions and components, serving over 27,500 customers in over 120 countries across key areas like clinical chemistry, immunoassay, infectious diseases, oncology, NIPT, and more.
Biosearch Technologies has developed and supplied advanced diagnostics tools to support global healthcare. We offer end-to-end solutions from design to commercialisation, specialising in infectious diseases, oncology, prenatal testing, and more. Operating under ISO 13485 standards, we ensure high-quality, GMP-compliant products tailored to customer needs, including oligos, enzymes, beads and other components feeding into molecular workflows.
Job Description
We’re seeking a Corporate Account Manager (CAM) to lead the America's business of one of our largest strategic partnerships. You'll play a key role in managing one of LGC's most important global accounts, building trusted relationships, unlocking new opportunities and supporting innovative diagnostic solutions.
This position demands a strategic approach to account management, emphasizing long-term value creation and partnership development.
The CAM will collaborate within our partners’ own commercial leadership team to drive conversions of end user clinical diagnostics laboratories and network laboratories across USA, Canada & LTAM, focusing on our Multichem Quality Control (QC) & VALIDATE partnerships. Also includes supporting local partners’ own sales team in the field across USA, Canada & LTAM.
This role requires a candidate with strong IVD account management and strategic partnership expertise and will require a solid understanding of the clinical biochemistry & immunoassay markets. The ideal candidate will have existing connections into USA end user clinical diagnostics laboratories and major laboratory networks. A team player with strong organisational skills and project management skills, client communications, client management and service, product expertise, and critical thinking. Adherence to all company policies.
Key responsibilities:
Manages and achieves sales targets, by leading a strategic sales process, accountable for revenue & business unit goals
Be an internal champion for the strategic partner, striving for win-win results and building long term trust
This role will require networking at various levels within targeted client organizations
Performs sales analysis and builds out near, mid & long term forecast models
You will be key in defining overall strategy with the strategic partner, developing a road map to capture key new products, opportunities, presenting proposals and managing senior level negotiations and contract agreements
Driving business reviews with our strategic customer, presenting current business performance, growth areas and key projects, enabling future partnership growth
Key sales contact for our corporate account, owning key commercial communications. Support the sales organization during the sales process as a primary sales resource
The corporate account manager will be expected to manage a solution-oriented sales process that will involve cross functional teams and will require strong project management.
Manage and communicate customer demand and liaise with internal production on priorities & delivery expectations.
Coordinate product delivery requirements between the customer and production
Provide input to strategic planning & new product development pipeline and reviews.
Drive international brand awareness including but not limited to global roadshows and tradeshows
Update and maintain current Customer Relations Management database
Other duties as assigned
Qualifications
Essential Knowledge & Qualifications:
Bachelor’s degree in biomedical scientist, or a related discipline e.g. clinical biochemistry
Minimum 5+ years’ experience in a IVD related sales management role, focusing on B2B strategic partnerships and/or corporate account management
A strong connection to USA end user diagnostic laboratories and networks
Biochemistry & immunoassay expertise is critical
A team player, who can partner closely with our customers & LGC manufacturing sites to provide exceptional customer service
Strong communication skills inc. presentation, comfortable with presenting to a senior level
Advanced Excel and finance skills to support with sales forecasting & complex price modelling
Strong project management experience
Excellent organizational and communication skills
Fluent in speaking and writing English.
Preferred Knowledge & Qualifications:
Molecular & serology expertise is preferred
Other language skills (Eg French, Spanish, Portuguese)
Connections to LTAM / Canada end user diagnostic laboratories and networks
Understanding of ISO 9001, 13485
Experience with medical device registrations for CE, 510k, NMPA, & other global territories
Additional Information
Our values
PASSION
CURIOSITY
INTEGRITY
BRILLIANCE
RESPECT
Benefits
401(k) benefits plan
Life assurance & health allowance
Discounts with local and national retailers
Free 24/7 Employee Assistance Programme
Recognition schemes and monetary awards
At LGC, we foster a culture of inclusion and collaboration. We believe that diverse perspectives lead to better outcomes and encourage applicants from all backgrounds to apply. We are an equal opportunity employer and offer reasonable accommodations to individuals with disabilities. If you require any adjustments throughout the recruitment process, please let us know.
Join us in this outstanding opportunity to be part of a company that is leading advancements in the industry.
Work Arrangement: Remote
Department: Commercial