Coupa System Administrator
Department: IT
Employment Type: Permanent - Full Time
Location: Pune
Description
Davies US is looking for an experienced Coupa System Administrator for management of procurement data, reporting needs and Coupa procurement system. The ideal candidate will have experience with data management, Coupa software and have a strong technical background. Reporting to the Procurement Analyst & Coupa System Manager, you will be responsible for ensuring Coupa system configuration and operational performance to meet business procurement needs as well as delivery of supplier spend insights providing opportunity analysis to the procurement function.
To be successful in this role, you need to be proactive, independent, and takes initiative with consistent follow through, superb communication skills, verbal and written, conducted in a timely manner and have superior time management skills with capability of working with and meeting deadlines. You must have extensive experience in a similar role, managing Coupa or a similar management system, experience with user management, including creating and managing user accounts, roles, and permissions and knowledge of Coupa's reporting and analytics capabilities. Additionally, you will need to have exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment, excellent team player with interpersonal skills and a high-level attention to detail and problem-solving skills. This role is a full-time, home-based position.
Key Responsibilities
Manage and maintain the Coupa procurement system to include supplier migration to Coupa and catalogue management
Work with stakeholders to identify and implement system changes and improvements
Ensure that the system is configured to meet our procurement needs
Provide end-user support, including troubleshooting and issue resolution
Train end-users on system functionality and best practices
Develop and maintain system documentation, including standard operating procedures and training materials
Manage user accounts, roles, and permissions Employee Initials Created Month Year
Identify target vendors for use of Coupa and its invoice management solution. Carry out all steps necessary to enroll them, to include supplier engagement, system maintenance, testing, query resolution etc
Ensure system security and data integrity including query management of ERP interfaces
Manage the timely upgrade of Coupa releases including testing approvals and knowledge of new Coupa features
Produce accurate and timely supplier and spend analytics reports, including Procurement monthly reports, KPI’s and others as required
Optimized, collaborative, strong, and sustainable relationships developed and maintained with end-users and internal/external stakeholders across all areas of the business
Purchase Order Management including conversion of requisitions to purchase orders where appropriate and management of queries regarding receipting, PO closures and cancellations
Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
Perform other duties as assigned
Skills, Knowledge & Expertise
Experience and Qualifications
4+ Year experience
Uk Shift
Extensive experience in a similar role, managing Coupa or a similar management system
Experience with user management, including creating and managing user accounts, roles, and permissions.
Knowledge of Coupa's reporting and analytics capabilities Preferred
Bachelor's degree in a relevant field, such as computer science or business administration
Strong technical skills, including proficiency in SQL and experience in system integration query management
Excellent project management skills, with the ability to manage complex projects from start to finish
Knowledge of Coupa's reporting and analytics capabilities
Strong communication skills, with the ability to communicate complex technical information to both technical and non-technical stakeholders
Ability to work independently and in a team environment
Knowledge, Skills, and Abilities
Proactive, independent, and takes initiative with consistent follow through
Superb communication skills, verbal and written, conducted in a timely manner
Superior time management skills with capability of working with and meeting deadlines
Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
Excellent team player with interpersonal skills
High level attention to detail and problem-solving skills
Capable of working collaboratively and independently with minimal supervision
Exhibit discretion with sensitive and confidential information
Display a comfort level working with key people at all levels within an organization