Customer Support – Bilingual, Spanish

Job Description: • Provide information about the products and services • Troubleshoot and resolve product issues and concerns • Document and update customer records based on interactions • Maintain detailed and current knowledge of the company's products and services • Handle customer inquiries and complaints Requirements: • Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills • Have a quiet place to work without noise or distractions • Be a United States resident • Must be 18 years of age or older • High School Diploma or Equivalent • Pass Background Check • Pass Drug Screening • Bilingual in Spanish • Desktop/Laptop with Windows 10 or higher • USB Noise Canceling Headset • Hardwired to Internet • Smartphone Benefits: • Competitive pay (based on experience and performance) • Semi-Monthly pay schedule — paid on the 13st and 27th of each month • Flexible work-from-home environment • Paid training and support • Supportive and team-oriented work culture • Opportunities for growth and advancement