Company: The Bradford Exchange
Job description: Overview:Impassioned…Emboldened…Infinitely Curious: The Bradford Group family of brands is a world leader in new product development. We have been selling joy for the last 50 years! Our global organization consists of various business divisions ranging from jewelry, apparel, collectible coins, home decor to holiday and so much more. We concept, create, design and market our creative products directly to our customers, and leverage licenses with the biggest names in entertainment and sports to bring unique and curated products to our customers across the globe.We’re looking for a detail-oriented and results-driven eCommerce Merchandising Associate to help grow our brand presence and sales across Amazon, Walmart, eBay, and other marketplaces, while also supporting operational updates on our direct-to-consumer (DTC) website. In this role, you’ll spend approximately 80% of your time driving marketplace growth and 20% handling DTC site operations.This individual will act as a liaison between Merchandising, Creative, Marketing, and Divisional departments in order to optimize the onsite customer experience. Key responsibilities will be categorizing products, improving onsite search, & executing site rankings for all products on all 4 of the sites. This is a fast paced, business focused team, to drive online sales through analyzing data and A/B testing to deliver a best in web online experience.How you will contribute:
- Manage and optimize product listings across Amazon (Seller & Vendor Central), Walmart, eBay, and additional 3rd party marketplaces.
- Execute advertising campaigns on platforms like Amazon Ads (Sponsored, Brand, Video, Display, DSP), Walmart Ads, and eBay Ads to drive sales and boost product rankings.
- Plan and implement promotional activities, including Lightning Deals, Prime Day, Black Friday events, and cross-promotions.
- Perform keyword research and apply SEO best practices to improve product visibility and organic search performance.
- Support the creation and updating of Brand Stores and A+ (or Premium A+) content for seasonal campaigns and product launches.
- Monitor sales, traffic, and advertising KPIs to identify growth opportunities and recommend optimizations.
- Work with product divisions to update shipping times on site.
- Set up post purchase promotional offers on site to drive additional revenue.
- Help identify gaps within our taxonomy to make our site easier to browse.
- Responsible for identifying site defects and working with IT and platform resources to correct in a timely manner.
- Collaborate with cross-functional teams (Creative, Marketing, Analytics) to execute site initiatives and troubleshoot issues.
- Assign specialty merchandising for holidays or events including Christmas, Mother’s Day, Valentine’s Day, & Sports Championships
- Validate all products are accurate pre-launch.
- Responsible for verifying the customer experience is accurate throughout all pages within the purchase funnel throughout the selling season.
- Responsible for all removable of specialty messaging after the holiday or event selling season is complete.
- Bachelors degree – Business or related degree preferred.
- 0-2+ years, internship or related experience preferred.
- Strong MS Office skills
- Effective problem solving skills and independent decision making.
- Must be able to complete multiple tasks in a fast-paced, deadline oriented environment.
- Excellent communication and interpersonal skills – must interact with all departments at all levels within the organization.
- Hands-on experience managing listings, ads, and promotions on Amazon and other marketplaces.
- Familiarity with Amazon Seller Central and/or Vendor Central platforms. Experience using Rithum (Channel Advisor) or additional marketplace experience is a plus.
- Experience running paid media campaigns on e-commerce platforms (e.g., Amazon Ads, Walmart Ads).
- Strong attention to detail and ability to manage multiple priorities.
- Data-driven mindset with good analytical and reporting skills.
- Our scale: We have over 250 employees based out of our global headquarters right outside of Chicago, we have marketing operations in over 10 countries worldwide, and have over 32 million customers served.
- Compensation and benefits: We offer a competitive compensation plan and great benefits, with some benefits starting from day 1!
- We own the company: Employee Stock Ownership Plan (ESOP) which allows you to not only derive the benefits of working as an employee at The Bradford Group, but also gain the benefits of being an owner.
- Professional Development: There is always room to learn! We offer a Professional Development Program, a Mentor Program, and LinkedIn Learning to our teams as well as additional hands-on training and development. Our teams utilize a continuous performance management and development structure for feedback. We meet quarterly to focus on the future!
- Our values: Honesty. Innovation. Respect. Teamwork. Giving back. These are just some of the core values that drive our team members. Our team strives to build a culture of continuous feedback where anyone can share and create our “next big idea,” among diverse and inclusive teams.
- Flexibility and wellness: Whether it’s offering hybrid environment (onsite/remote) for our corporate staff, to a generous, front-loaded PTO and holiday package to all staff and corporate wellness initiatives such as an annual health fair and an onsite fitness center, we are committed to our team members well-being. New hires start with 16 days of PTO and 8 paid holidays per year.
- Perks and more: We have a Business Casual Work Environment, Health and Dental Insurance, Vision, Life Insurance, Disability Insurance, Paid Time Off (PTO), Direct Deposit, Credit Union, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Employee Referral Bonus Program, 401(k), Profit Sharing, Tuition Reimbursement, and Toastmaster’s memberships, a Peer Recognition Program, Product Discounts and more!
Expected salary:
Location: Niles, IL
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