Join careerzynith, a leading distributor of shipping, industrial, and packaging materials, as a Bilingual Customer Support Specialist in Anaheim, CA. As a key member of our customer-focused team, you will have the opportunity to deliver exceptional service to our customers, develop your skills and expertise, and grow your career in a dynamic and supportive environment.
**About careerzynith**
careerzynith is a family-owned company with over 9,000 employees across 13 locations in North America. We are committed to providing our customers with the best possible service and support, and we are looking for talented and motivated individuals to join our team. As a Bilingual Customer Support Specialist, you will be part of a collaborative and fast-paced environment where you will have the opportunity to learn, grow, and succeed.
**Job Responsibilities**
As a Bilingual Customer Support Specialist, you will be responsible for:
* Processing customer orders, making product recommendations, and handling account inquiries using world-class technology
* Being a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently
* Building business relationships with customers over phone, email, and chat
* Understanding customer needs and recommending careerzynith's best solutions
* Helping customers navigate careerzynith's website and online ordering
**Minimum Requirements**
To be successful in this role, you will need:
* A high school diploma or equivalent; a bachelor's degree is preferred
* Excellent problem-solving, listening, and communication skills
* Prior customer service experience is a plus, but if you are eager to learn, we will train you!
* Bilingual (English/Spanish) - fluent in both verbal and written forms
**Benefits**
As a Bilingual Customer Support Specialist at careerzynith, you will enjoy:
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one
* Multiple bonus programs
* Paid holidays and generous paid time off
* Tuition Assistance Program that covers professional continuing education
* Employee Perks, including best-in-class, clean, modern facilities, first-class fitness center, and nearby walking path
**Work Environment and Culture**
careerzynith is a drug-free workplace and an EEO/AA Employer/Vet/Disabled. We are committed to creating a diverse and inclusive work environment where our employees can thrive and grow. Our collaborative and fast-paced environment is perfect for individuals who are eager to learn, grow, and succeed.
**Career Growth Opportunities**
As a Bilingual Customer Support Specialist at careerzynith, you will have the opportunity to develop your skills and expertise, and grow your career in a dynamic and supportive environment. Our professional environment offers one-on-one peer mentoring and room to grow in your career. You will have the opportunity to learn from experienced colleagues and develop your skills in a supportive and collaborative environment.
**Compensation and Perks**
As a Bilingual Customer Support Specialist at careerzynith, you will enjoy a competitive compensation package, including:
* Pay from $25 to $30 per hour with significant growth and earning potential!
* Includes $2 Shift Differential
* Full-Time Hours: 12:30 PM to 9 PM, 4 weekdays and 1 weekend day
**How to Apply**
If you are a motivated and customer-focused individual who is eager to learn and grow, we encourage you to apply for this exciting opportunity. Please submit your application through the link below:
We look forward to hearing from you and welcoming you to the careerzynith team!