At careerzynith, we're dedicated to providing our customers with the best possible experience. As a Bilingual Customer Support Specialist, you'll play a vital role in delivering legendary service that sets us apart from the competition. If you're passionate about helping others, have a knack for problem-solving, and are fluent in both English and Spanish, we want to hear from you!
**About careerzynith**
careerzynith is a leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. As a family-owned company, we pride ourselves on stability and success. Our commitment to excellence extends to our employees, who are the backbone of our organization. We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package that shows we care about our people.
**Why Join careerzynith?**
* **Learn and Grow**: In-depth training helps you sharpen your communication and problem-solving skills, setting you up for success in your career.
* **Develop Your Skills**: Our professional environment offers one-on-one peer mentoring and room to grow in your role.
* **Connect with Colleagues**: Build strong relationships in our collaborative in-person setting with regular team events.
**Position Responsibilities**
As a Bilingual Customer Support Specialist, you'll be responsible for:
* Processing customer orders, making product recommendations, and handling account inquiries using world-class technology.
* Being a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.
* Building business relationships with customers over phone, email, and chat.
* Understanding customer needs and recommending careerzynith's best solutions.
* Helping customers navigate careerzynith's website and online ordering.
**Minimum Requirements**
* High school diploma or equivalent; Bachelor's degree preferred.
* Excellent problem-solving, listening, and communication skills.
* Prior customer service experience is a plus, but if you're eager to learn, we'll train you!
* Bilingual (English / Spanish) – fluent in both verbal and written forms.
**Benefits**
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
* Multiple bonus programs.
* Paid holidays and generous paid time off.
* Tuition Assistance Program that covers professional continuing education.
* Employee Perks:
+ Best-in-class, clean, modern facilities.
+ First-class fitness center and nearby walking path.
**Work Environment and Culture**
* Full-Time Hours: 12:30 PM to 9 PM, 4 weekdays and 1 weekend day.
* Collaborative in-person setting with regular team events.
* Dynamic work environment with opportunities for growth and development.
**Compensation and Perks**
* Pay from $25 to $30 per hour with significant growth and earning potential!
* $2 Shift Differential.
* Comprehensive benefits package, including health insurance, 401(k), and paid time off.
**How to Apply**
If you're passionate about delivering exceptional customer service and have a knack for problem-solving, we want to hear from you! Apply now to join our team of dedicated professionals at careerzynith.
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Join Our Team Today!
Ready to take the next step in your career? Apply now to become a part of our dynamic team at careerzynith. We can't wait to hear from you!
Don't miss out on this opportunity to join our team and start your career at careerzynith. Apply now and take the first step towards a brighter future!
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