At careerzynith, we're passionate about creating a unique and engaging shopping experience for our customers. As a Customer Service Associate in our North Myrtle Beach, SC store, you'll play a vital role in bringing this vision to life. If you're a people person with a passion for delivering exceptional customer service, we want to hear from you!
**About careerzynith**
careerzynith is a leading healthcare and retail organization dedicated to helping our customers live healthier, happier lives. With a rich history of innovation and a commitment to excellence, we're proud to be a trusted partner in the communities we serve. Our North Myrtle Beach store is a vibrant hub of activity, offering a wide range of products and services to meet the diverse needs of our customers.
**Job Summary**
As a Customer Service Associate, you'll be the face of careerzynith, providing a distinctive and delightful customer experience that sets us apart from the competition. You'll work closely with our customers, answering questions, resolving issues, and recommending products to meet their needs. Your exceptional communication skills, attention to detail, and passion for delivering exceptional service will make you a valuable asset to our team.
**Key Responsibilities**
* Models and delivers a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
* Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
* Recommends items for sale to customers and recommends trade-up and/or companion items.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
* Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
* Completes resets and revisions as directed.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
* Has working knowledge of store systems and store equipment.
* Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
**Training & Personal Development**
* Attends training and completes PPLs requested by Manager or assigned by corporate.
* Participates in ongoing training and development opportunities to enhance skills and knowledge.
**Essential Qualifications**
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications**
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with careerzynith.
* Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours.
**Skills & Competencies**
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Strong problem-solving and conflict resolution skills
* Ability to work independently and as part of a team
* Basic math skills and accuracy with handling cash and operating a cash register
* Ability to lift up to 25 pounds and stand for long periods of time
* Basic computer skills and knowledge of store systems
**Career Growth Opportunities & Learning Benefits**
* careerzynith offers a comprehensive training program to help you develop your skills and knowledge
* Opportunities for career advancement and professional growth
* Competitive compensation and benefits package
* Recognition and rewards for outstanding performance
* Ongoing training and development opportunities to enhance skills and knowledge
**Work Environment & Company Culture**
* careerzynith is a dynamic and inclusive work environment that values diversity and promotes a culture of excellence
* Our North Myrtle Beach store is a vibrant hub of activity, offering a wide range of products and services to meet the diverse needs of our customers
* We're committed to creating a workplace that's safe, respectful, and inclusive for all employees
**Compensation, Perks, & Benefits**
* Competitive hourly rate ($15-$17.5)
* Opportunities for career advancement and professional growth
* Comprehensive training program to help you develop your skills and knowledge
* Recognition and rewards for outstanding performance
* Ongoing training and development opportunities to enhance skills and knowledge
* Competitive benefits package, including medical, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
* Employee discounts on careerzynith products and services
**How to Apply**
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we want to hear from you! Apply now to become a part of the careerzynith team in North Myrtle Beach, SC.