At arenaflex, we're dedicated to creating a positive impact in the lives of individuals and families in Fitchburg, MA, and beyond. As a non-profit human services agency, we're passionate about fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared vision of making a lasting difference in the world.
**Join Our Team and Make a Meaningful Contribution**
As an experienced Data Entry Clerk, you'll play a vital role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. If you're a detail-oriented individual with excellent communication skills and a passion for making a difference, we encourage you to apply for this exciting opportunity.
**About the Role**
As a Data Entry Clerk, you'll be responsible for:
Key Responsibilities
- Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
- Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
- Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
- Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
- Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
- Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
- Attend all required staff meetings, supervision, training, and contractual meetings.
- Participate in mandatory agency training and other relevant professional development activities.
- Ensure strict confidentiality is maintained in all aspects of the role.
- Perform related work as required.
**Essential Qualifications and Skills**
To be successful in this role, you'll need:
Required Qualifications and Skills
- Associate degree or equivalent professional experience.
- Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
- Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
- Bilingual in Spanish preferred.
**Why Join arenaflex?**
As a valued member of our team, you'll enjoy a range of fantastic benefits, including:
Comprehensive Benefits Package
- Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
- Paid Time Off (PTO): Generous time off to relax and recharge.
- Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
- Student Loan Forgiveness: We're here to help ease your student loan burden.
- Tuition Remission: Invest in your education with our tuition remission program.
- Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
- Pet Insurance: Ensure your furry friends receive the best care.
- Employee Discounts: Access exclusive discounts and perks.
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to supporting your professional growth and development. You'll have access to:
Professional Development Opportunities
- Mandatory agency training and other relevant professional development activities.
- Opportunities for career advancement and professional growth.
- Access to industry-leading training and development programs.
**Work Environment and Company Culture**
Our dynamic team is united by a shared passion for making a lasting impact. We're committed to creating a work environment that values your well-being and personal growth. You'll have the opportunity to work with a talented team of professionals who share your values and are dedicated to creating positive change.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
Apply Now
We look forward to welcoming you to our team at arenaflex!
Apply Now