At careerzynith, we're more than just a company – we're a community-driven organization dedicated to making a lasting impact in the lives of our customers. As a Marketing Assistant/Customer Service Representative, you'll play a vital role in supporting our local marketing efforts and providing exceptional customer service to our prospective customers. If you're a dynamic and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity at careerzynith.
**About Us**
careerzynith is a leading organization in the industry, committed to promoting water safety and a lifelong love of the water. Our mission is to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. As a result, we invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second.
**Key Responsibilities**
As a Marketing Assistant/Customer Service Representative, you'll be responsible for supporting our local marketing efforts and providing exceptional customer service to our prospective customers. Your key responsibilities will include:
* Assisting with the development and implementation of the school's marketing strategies and campaigns
* Creating social media content with photos, videos, and printed materials, and boosting and managing the school's social media accounts in Facebook, Instagram, WhatsApp groups, NextDoor App, and other platforms
* Assisting with the distribution of marketing materials such as brochures, flyers, and email newsletters
* Gathering and analyzing customer data and feedback to help inform marketing decisions
* Fostering and growing community relationships with school PTOs, mom's groups, Chamber of Commerce, and other related groups and institutions
* Participating in local community events and outreach initiatives to promote the swim school
* Assisting with the registration and enrollment process for swim lessons
* Maintaining detailed records of prospective customer interactions and following up as needed
* Providing exceptional customer service to ensure a positive experience for all prospective customers
**Qualifications**
To be successful in this role, you'll need:
* 1-2 years of experience in a customer service or marketing role
* Strong communication and interpersonal skills, with the ability to interact with people of all ages
* Proficient in using social media platforms and basic graphic design tools
* Excellent organizational and time management skills
**Skills and Competencies**
To excel in this role, you'll need to possess:
* Excellent verbal communication skills
* Social media technical savvy
* Outgoing and customer-service-oriented
* Ability to work in a fast-paced environment
* Strong attention to detail and organizational skills
* Ability to analyze customer data and feedback to inform marketing decisions
**Career Growth Opportunities and Learning Benefits**
As a Marketing Assistant/Customer Service Representative at careerzynith, you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment. You'll receive:
* Specialized training in our advanced and unique British Swim School approach
* Opportunities for career advancement and professional growth
* A fun and supportive work environment
* Flexible schedules and work-from-home options
* Competitive compensation and benefits package
**Work Environment and Company Culture**
At careerzynith, we're committed to creating a positive and inclusive work environment that supports the well-being and growth of our team members. Our company culture is built on:
* A passion for promoting water safety and a lifelong love of the water
* A commitment to making a lasting impact in the lives of our customers
* A focus on exceptional customer service and community engagement
* A supportive and collaborative team environment
* Opportunities for growth and development
**Compensation, Perks, and Benefits**
As a Marketing Assistant/Customer Service Representative at careerzynith, you'll receive:
* Competitive compensation package, starting at $16/hr and increasing to $18/hr after training, and $20/hr after the first evaluation
* Possibility of commission and bonuses depending on performance and milestones reached
* Birthday off and paid
* Three-hour shift flexible schedules
* Flexible work-from-home options
* Opportunities for career advancement and professional growth
**How to Apply**
If you're a dynamic and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity at careerzynith. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
**Apply Now**