Are you a passionate, customer-focused professional looking for a flexible part-time opportunity where you can make a real difference from the comfort of your home? careerzynith is hiring a dedicated Customer Care Resolution Coordinator to join our award-winning, fully remote contact center team. This is more than just a job — it's a chance to grow your career with one of the most recognized names in retail, while helping millions of customers, store teams, and fellow associates every single year.
Our contact center is a metrics-driven, high-energy environment that proudly handles over six million contacts annually across phone, chat, and email channels. At careerzynith, we believe that exceptional service begins with exceptional people. That's why we invest heavily in the growth, development, and well-being of every associate who joins our team. If you thrive in a fast-paced setting, love solving problems, and enjoy building meaningful relationships with customers, we want to hear from you.
careerzynith is a forward-thinking, customer-obsessed organization built on the principles of inclusivity, integrity, and innovation. We are committed to fostering a diverse and welcoming workplace where every employee feels valued, respected, and empowered to reach their full potential. Our contact center culture is collaborative, supportive, and driven by a shared mission: to exceed customer expectations in every interaction.
When you join careerzynith, you become part of a highly engaged team that prides itself on delivering best-in-class service to millions of customers, store locations, and internal associates each year. Whether you're assisting a shopper with an order question, helping a store associate troubleshoot an issue, or guiding a customer through a return, your work directly contributes to the trust and loyalty that careerzynith has built over decades.
As a Customer Care Resolution Coordinator at careerzynith, you will be the friendly, knowledgeable voice and chat presence that customers rely on. You'll handle a high volume of incoming calls, chats, and emails from customers, store employees, and fellow associates, navigating multiple systems and resources to answer questions and resolve issues efficiently and professionally.
This part-time remote position offers the flexibility to work from home in approved states while enjoying a structured schedule with a variety of shift options. We provide 24/7 customer care, so whether you're an early bird or a night owl, there's a shift that fits your lifestyle.
To excel as a Customer Care Resolution Coordinator at careerzynith, you'll bring a blend of technical aptitude and interpersonal skills. We're looking for individuals who are:
At careerzynith, we don't just hire employees — we cultivate careers. From day one, you'll have access to comprehensive training, mentorship programs, and ongoing professional development designed to help you sharpen your skills and advance within the company. Many of our leaders started in customer service roles just like this one, and we're committed to promoting from within whenever possible.
As you grow with careerzynith, you'll have opportunities to explore paths in team leadership, quality assurance, training and development, workforce management, and beyond. Whether your goal is to become a subject matter expert, a team manager, or a specialist in a particular area of customer care, we'll support your journey every step of the way.
Working remotely at careerzynith means enjoying the best of both worlds: the flexibility of working from home and the camaraderie of a tight-knit, supportive team. Our culture is built on respect, recognition, and results. We celebrate wins — both big and small — through individual and team recognition programs that highlight outstanding performance and dedication.
We believe that a happy, healthy team is a productive team. That's why we offer flexible scheduling options, a variety of shifts (including day, evening, morning, and night shifts), and a supportive virtual environment where you'll feel connected to your colleagues no matter where you log in. We also prioritize mental wellness, work-life balance, and a culture of open communication where every voice matters.
careerzynith is proud to offer a comprehensive benefits package designed to support your health, financial security, and overall well-being. Benefits eligibility is based on position and terms of the plan documents. Part-time associates may be eligible for select benefits, including:
Our contact center operates 24/7, giving you the flexibility to choose a shift that aligns with your lifestyle. Available shifts include:
Weekly schedules may include Monday through Friday, with weekend availability required for some positions. We do our best to accommodate preferences and provide consistent scheduling once your training is complete.
Choosing careerzynith means choosing a company that values you — your time, your talents, and your future. We are more than a contact center; we are a community of professionals who take pride in delivering exceptional service and supporting one another. When you join careerzynith, you're not just starting a job — you're launching a career with limitless potential.
We are proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees. No matter your background, identity, or experience level, you'll find a place here where you belong.
If you're a career-minded, customer-centric individual ready to take the next step in your professional journey, we encourage you to apply today. Join careerzynith and become part of a team that's redefining what it means to deliver world-class customer service — one conversation at a time.
Take the first step toward a rewarding remote career with careerzynith. Apply now and discover what's possible when you work for a company that truly invests in you.