Are you a detail-oriented, process-driven individual who thrives in a fast-paced, client-centric environment? Do you have a passion for driving results and making a meaningful impact? If so, aren'taflex is looking for an experienced Specimen Management Support Representative to join our team in Seattle, WA. As a key member of our customer care team, you will play a vital role in supporting the daily operations of our laboratory and contributing to our mission to "Further Developing Wellbeing, Further Developing Lives."
**About careerzynith**
careerzynith is a leading industry player that offers a dynamic and supportive work environment, where you can grow and develop your skills. Our company culture is built on a foundation of teamwork, innovation, and customer satisfaction. We are committed to creating a workplace that is inclusive, diverse, and respectful, where everyone has the opportunity to thrive.
**Job Summary**
We are seeking an experienced Specimen Management Support Representative to join our team in Seattle, WA. As a key member of our customer care team, you will be responsible for supporting the daily operations of our laboratory, including specimen management, quality control, and process enhancements. If you have a strong background in laboratory operations, excellent communication skills, and a passion for driving results, we encourage you to apply.
**Key Responsibilities**
* Assist in the management of daily tasks, including specimen processing, quality control, and inventory management
* Support the laboratory team in their daily cycles and methodologies, ensuring seamless operations and high-quality results
* Help prepare research center specimens for investigation and testing, ensuring accurate and timely delivery
* Administer the transportation of specimens to their individual preparation areas, ensuring safe and secure handling
* Support process enhancements and best practices, identifying areas for improvement and implementing changes as needed
* Perform quality control checks to ensure productivity and accuracy, resolving any production errors as mentioned by management
* Examine and resolve any production errors, escalating to management when necessary
* Participate in continuous cycle and service level enhancements, ensuring high-quality results and customer satisfaction
* Perform quality affirmation checks to ensure productivity and precision
* Authorize and oversee strategies and techniques, ensuring compliance with regulatory requirements
* Perform administrative tasks on a case-by-case basis, as needed
**Work Requirements**
* High school diploma or equivalent required; bachelor's degree preferred
* 3 years of significant experience in a clinical laboratory setting; ideally in a specimen management role
* Previous leadership experience is an asset
* Experience with laboratory activities, as well as strategies and systems, is highly desirable
* Strong computer skills and working knowledge of Microsoft Office
* Excellent communication skills, both written and verbal
* High level of attention to detail, prioritization, and organizational skills
* Strong decision-making skills, with the ability to make quick decisions in a fast-paced environment
* Ability to handle the physical demands of the position
**Benefits**
* Competitive salary range: $35-45/hour
* Comprehensive benefits package, including:
+ Medical, dental, and vision coverage
+ Life insurance and disability benefits
+ 401(k) plan with company match
+ Paid time off, including 18 days of annual leave and 8 holidays
+ Sick leave and bereavement leave
* Opportunity for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**Why careerzynith?**
* careerzynith is an Equal Opportunity Employer (EOE), committed to diversity and inclusion in the workplace
* We are a leader in the industry, with a strong reputation for quality and customer satisfaction
* Our company culture is built on a foundation of teamwork, innovation, and customer satisfaction
* We offer a comprehensive benefits package, including competitive salary, comprehensive health insurance, and retirement savings plan
* We are committed to creating a workplace that is inclusive, diverse, and respectful, where everyone has the opportunity to thrive
**How to Apply**
If you are a motivated and detail-oriented individual who is passionate about driving results and making a meaningful impact, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our online application portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted.