Fraud Prevention and Detection Manager

Job Description: • Manage a team of Fraud Risk Analysts that monitor, detect and analyze transaction information to identify, prevent and mitigate fraud • Lead Analysts in daily reporting processes designed to detect, prevent and mitigate fraud • Direct Fraud Risk Analysts through effective leadership in determination/interpretation of regulatory guidance involving Suspicious Activity Report (SAR) filings, Regulation CC, Uniform Commercial Code (UCC), etc. to include liability determinations • Perform regular QC reviews of Analysts casework to maintain compliance, consistency and to provide relevant coaching and mentoring to Analyst Team • Monitor case metrics on a regular basis • Review Analyst Team SARs for adherence to FinCEN guidelines and assign to BSA for filing • Collaborate with cross-functional teams and industry subject matter experts to prioritize, implement and optimize risk mitigation policies and controls • Establish annual goals for analyst team and provide annual performance reviews • Work with Human Resources on filling Analyst positions (interviewing, hiring, salary recommendations and training) and performance coaching • Meet regularly with Analysts individually and hold a monthly team meeting with Analysts to discuss fraud trending, new processes and procedures, etc. • Ensure the Analysts are cross trained on all functions • Report any deficiencies in current fraud reporting tools to the Fraud Investigations Manager and work collaboratively to ensure all reports function as intended • Approve Batch Transaction Entry (BTE) transactions and Indemnifications for Analysts and Investigators Requirements: • High School Diploma or equivalent (Required) • Bachelor's Degree or the equivalent experience in Business Administration, Criminal Justice, or other applicable specialty (Preferred) • 7 or more years fraud prevention, detection or investigations in financial services (Required) • 3 or more years team management and leadership of fraud professionals (Required) • Certified Fraud Examiner, Certified Financial Crimes Investigator, Certified Cyber Crimes Investigator and/or other financial crime/fraud related certification (Required) • Strong understanding of regulatory requirements, including SARs, Regulation CC, and UCC (Required) • Familiarity with data analytics, reporting tools, and fraud monitoring platforms (Required) • Ability to think critically under pressure and make sound decisions in complex or ambiguous situations (Required) • Demonstrated experience leading systems implementations and partnering with vendors (Required) Benefits: • medical plans with prescription drug coverage • flexible spending account or health savings account depending on the medical plan chosen • dental and vision insurance • life insurance • 401(k) program with employer match and Employee Stock Purchase Plan • paid time off programs including holiday pay and paid volunteer time • disability insurance coverage and maternity and parental leave • adoption assistance • educational assistance • robust wellness program with financial incentives