Job Description:
• Operate autonomously to evaluate digital merchant tools and provide structured business data.
• Independently testing newly deployed platform features, digital storefront tools, or AI recommendations designed for local business management and customer engagement.
• Reviewing AI-generated business summaries, search visibility responses, and mapping integrations to verify empirical accuracy against actual business operations.
• Providing comprehensive, audit-ready feedback detailing platform usability, relevance of digital tools, and practical day-to-day utility for local merchants.
• Identifying and documenting specific instances where models misinterpret business categories, service offerings, operational hours, or local market nuances.
Requirements:
• Demonstrable professional expertise as an active owner, operator, or primary manager of a business within the food/beverage, lodging, local service, or retail shopping sectors.
• Required Asset: Must currently possess and actively manage a verified Google Business Profile associated with your enterprise.
• Strong analytical communication skills, with the ability to clearly articulate technical observations, user-experience (UX) friction points, and actionable commerce feedback.
• A meticulous, detail-oriented approach to evaluating digital workflows, consumer-facing data representation, and local search mechanics from a merchant's perspective.
Benefits:
• Company-sponsored benefits such as health insurance and PTO do not apply