Our client is a leading international specialist in warranty and insurance services for household appliances and electronics. With a strong presence across Europe, they are known for their customer-centric approach and innovative service solutions.
To support their Benelux market operations, they are looking for a Telesales Agent who is fluent in French and Dutch/Flemish, with a natural talent for customer contact and sales. If you're a motivated communicator with a commercial mindset and a team spirit — this opportunity is for you!
💼 What you’ll do
📲 Handle inbound calls from Belgian/Dutch customers in French and Dutch/Flemish
🛠️ Register new home appliances and customer details
📄 Explain the legal warranty and offer additional insurance
🎯 Use your sales and communication skills to meet performance targets
🤝 Provide great customer service and share feedback on improvements
✅ You are
🗣️ Fluent in French and Dutch/Flemish (English or Spanish is a plus!)
💬 A strong communicator with a commercial mindset
💪 Confident in sales and overcoming objections
🤗 Customer-focused, proactive, and a real team player
💻 Comfortable with Microsoft tools and working remotely
🎁 What we offer
💻 100% remote or hybrid setup (if you live in Madrid)
💰 Competitive salary + performance bonuses
🍽️ Monthly meal voucher
🌴 26 + 7 vacation days per year
💡 All equipment provided (laptop, headset, HDMI/USB adapter)
🏥 Private health insurance after 1 year
🎓 Ongoing training and wellbeing activities
🛡️ Free employee policy + support programs
📍 Location
100% Remote in Spain or hybrid if based in Madrid
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📅 Schedule a meeting with our Recruiter