About GigRadar
GigRadar is an AI-powered lead generation and sales automation platform for agencies and freelancers on Upwork.
Our Growth Management team works directly with clients to optimize their positioning, improve proposal conversion, refine targeting, and scale predictable revenue using automation and data-driven iteration.
We don’t “manage accounts.”
We build revenue systems.
Now we’re expanding our Growth team.
Role Overview
As a Growth Manager at GigRadar, you will own a portfolio of clients and be fully responsible for their revenue performance and retention.
Your mission is simple:
Reduce portfolio churn
Protect and grow Portfolio MRR
Identify expansion opportunities
Ensure clients achieve measurable ROI from GigRadar
This role blends Account Executive, Business Development, and Customer Success but with full revenue ownership.
Your main performance metric: Net Portfolio Churn (%)
What You’ll Own
Full ownership of your client portfolio (approx. 10 clients per manager)
Portfolio retention and churn reduction
Revenue expansion within accounts (upsell, cross-sell, service upgrades)
Early identification and prevention of cancellation risks
Strategic growth reviews with clients based on data and performance metrics
Collaboration with Product, Scanner, and Optimization teams to improve results
You are not a support role.
You are responsible for revenue performance.
Growth Metrics You’ll Be Measured On
Primary: Net Portfolio Churn (%)
Portfolio MRR retained
Expansion MRR within your portfolio
Cancellation requests prevented
Your compensation directly scales based on churn performance.
Compensation Structure
This is a fully commission-based position with guaranteed $800 draw
There is no fixed/base salary.
Your compensation will be calculated from % of MRR from their client portfolio (GigRadar + management), based on avg $1,200/mo per client:
10 clients = $12,000 MRR
8% (churn < 20%) = $960/mo
12% (churn < 15%) = $1,440/mo
16% (churn < 10%) = $1,920/mo
20 clients = $24,000 MRR
8% (churn < 20%) = $1,920/mo
12% (churn < 15%) = $2,880/mo
16% (churn < 10%) = $3,840/mo
30 clients = $36,000 MRR
8% (churn < 20%) = $2,880/mo
12% (churn < 15%) = $4,320/mo
16% (churn < 10%) = $5,760/mo
$800/mo is a guaranteed draw
if the performance-based compensation exceeds $800, the manager earns that amount instead.
Managers are not responsible for sales - the GigRadar sales team handles all client acquisition. The manager's sole focus is delivering results and retaining clients.
There is no cap on the number of clients a manager can hold, and we actively want them to grow their portfolio as large as possible.
Total realistic potential at solid performance (churn < 15%):
10 clients → ~$2,500/mo
20 clients → ~$4,100/mo
30 clients → ~$5,600/mo
Who We’re Looking For
We’re looking for someone with strong commercial experience, such as:
Sales
Account Executive
Business Development
Revenue-focused Customer Success
Must-Have Experience
2+ years in Sales, AE, Business Development, or Account Management
Experience working using GigRadar platform would be a bonus point
Willing to work in US Time Zone
Experience managing revenue-based client portfolios
Strong understanding of MRR, churn, renewals, and retention mechanics
Proven ability to handle objections and prevent cancellations
Confident communication with founders, agency owners, and decision-makers
Ability to manage multiple accounts independently
Strong Plus
Experience in SaaS or subscription businesses
Experience working with performance-driven or commission-based roles
Data-driven mindset and comfort reviewing performance metrics
Experience in GigRadar platform, Upwork, freelancing, or agency ecosystems
Who This Role Is NOT For
Someone looking for a fixed salary regardless of performance
Someone uncomfortable with revenue accountability
Someone who prefers reactive support instead of proactive growth ownership
Why Join GigRadar
Direct impact on revenue and company growth
Clear performance-to-income connection
High earning potential for top performers
Fast-moving, execution-focused environment
Opportunity to grow into senior growth or leadership roles