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Role Description
- Directly supporting weekly employee benefits enrollment, termination and change processing activity for assigned clients
- Servicing escalated employee and direct HR telephone and email benefits inquiries
- Providing annual open enrollment support to assigned clients and the Benefits Team in general, including periodic onsite representation at client meetings and benefit fairs
- Interfacing with clients, insurers and other third parties to resolve employee benefit issues
- Managing the completion of scheduled client deliverables on a consistent and timely basis
- Maintaining current, working knowledge of all assigned client benefits eligibility rules
- Participating in periodic client servicing reviews at designated client location or via web/teleconference
Qualifications
- Pursuing a Bachelor's degree in Human Resources or a related field
- Minimum 3.0 GPA preferred
Company Description
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