Inside Sales Representative/Appointment Setter

About StruXure of the Rockies StruXure of the Rockies is a premium outdoor living company specializing in motorized pergola systems that transform how Colorado homeowners enjoy their outdoor spaces. We combine innovative product design with a high-performance sales culture — and we're growing fast. If you thrive in a results-driven environment and want to be rewarded for your effort, you'll fit right in. The Role We're looking for a driven, high-energy Inside Sales Rep/Appointment Setter to join our team. Your primary mission is to generate qualified appointments from inbound leads, call-ins, aged leads, rehash opportunities, and proactive follow-up activity. This is a phone-first role built for someone who loves the chase, can handle objections without flinching, and knows how to turn a conversation into a committed appointment. You'll work closely with our outside sales team, feeding them high-quality, fully qualified demos. Your success is measured — and rewarded — by the results you drive. This is a remote position and applicants from all states within the U.S. are encouraged to apply. What You'll Do Work inbound leads, call-ins, aged leads, and rehash campaigns every day Convert web form submissions, phone inquiries, and follow-up opportunities into qualified, confirmed appointments Execute fast speed-to-lead — responding to new leads immediately and consistently Handle objections with confidence and bring conversations back on track Maintain clean CRM records and disciplined follow-up on every open opportunity Hit daily activity expectations: dials, appointments set, talk time, and sit-rate goals Collaborate with the sales team to ensure smooth handoffs and high show rates Participate in ongoing coaching, call review, and process improvement What We're Looking For High energy on the phone — you light up the conversation, not drain it Strong objection handling — you know how to redirect without going off-script Money motivation — you want your income tied to what you produce Urgency — you don't sit on leads, you attack them Coachability — you follow the process, take feedback, and get better fast Discipline — you log your activity, manage callbacks, and never let a lead fall through the cracks Professionalism — whether in-office or remote, you show up ready Experience & Qualifications 1+ year of phone sales, appointment setting, lead generation, or call center experience preferred Experience with inbound leads, aged leads, and rehash campaigns is a plus Comfortable working with CRM tools, softphones, calendar systems, and AI texting platforms Proven track record hitting activity and conversion targets Home improvement, home services, or construction industry experience is a bonus, not required How You'll Be Measured Dials per day Appointments set Sit rate (show rate) Conversion to sale Speed to lead What to Expect Fast ramp: training wheels come off by end of week two Clear standards: you always know exactly what's expected Real upside: hit your numbers and you'll feel it in your paycheck Direct feedback: we coach, we don't micromanage, but we do hold the bar high A team that takes pride in performance and takes care of people who produce Compensation & Earnings Structure: Commission-based with a small hourly base OTE: $60,000–$80,000/year (good faith estimate based on performance) Upside: Bonus tiers tied to performance — top performers earn more This role is designed for people who want their paycheck to reflect their effort. If you're motivated by money and accountability, you'll love how we pay.