Label and Specification Manager (Netherlands)

About the Role We are looking for an experienced and commercially minded Label and Specification Team Manager to lead our regulatory delivery across Dutch, EU &  global markets. In this role, you will manage a team of technical and regulatory experts, ensuring the delivery of high-quality specification, pack copy, and artwork services for Dutch & international clients. You will act as the senior client contact, providing clear, practical guidance to support compliant product launches across multiple countries. This is a key leadership role, combining team management, management reporting, client engagement, and operational delivery. You will play an important part in strengthening client relationships, improving ways of working, and contributing to the continued commercial growth of our international services. What You Will Be Doing: Leading Service Delivery Oversee the delivery of regulatory services for our clients Ensure all outputs are accurate, compliant, and delivered on time Provide clear, risk-based regulatory advice across international markets Maintain high standards of quality and consistency across all client work Managing Client Relationships Act as the senior point of contact for key clients Build strong, collaborative partnerships and manage client expectations Lead client meetings, presentations, and technical discussions Support account growth through excellent service delivery and insight Leading and Developing Your Team Manage, coach, and develop a team of regulatory professionals Set clear objectives and support ongoing performance and development Create a positive, high-performing team culture Act as an escalation point for technical and operational queries Driving Operational Excellence Manage the planning and allocate resources to meet client demand and deadlines Monitor workload, utilisation, and service performance Identify and implement improvements to processes and ways of working Support forecasting and capacity planning Reporting monthly/quarterly business data Project and Commercial Management Lead client projects from proposal through to delivery Deliver quoting, proposals, and service planning Ensure projects meet timelines, quality standards, and commercial expectations Contribute to the development and growth of services Reporting and Continuous Improvement Monitor performance through KPIs and service metrics Contribute to internal and client reporting Identify risks, issues, and opportunities for improvement Support innovation and best practice development What We Are Looking For Proven experience in client delivery management, Strong knowledge of international food labelling and compliance requirements Experience leading or mentoring teams in a fast-paced, client-facing environment Ability to manage multiple priorities and deliver to tight deadlines Strong communication and stakeholder management skills Commercial awareness and a solution-focused mindset Degree in food science/law, commercial economics, or a related field, or equivalent experience Key Attributes Confident and credible with clients Collaborative and able to influence across teams Proactive, organised, and detail-focused Resilient and comfortable working in a dynamic environment Committed to continuous improvement and development Why Join Us You will be joining a collaborative and expert team working at the forefront of international product information and compliance. This is an opportunity to make a real impact by shaping services, developing people, and supporting global brands to succeed.