Essential Job Functions:
- Originate self-sourced reverse mortgages and other mortgages as a Loan Officer and close at least two (2) loans a quarter.
- Obtain accurate and thorough 1009 and other application documents.
- Collect supporting documentation from borrower
- Obtain executed disclosures within regulations time frame.
- Analyze credit report and financial scenario, determining appropriate loan product(s).
- Determine (price) a profitable loan and communicate fees to ops team.
- Submit a complete loan package to processing.
- Review Closing Docs and participate in the closing when necessary
- Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
- Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
- Visit assigned branches in person at least once per month.
- Provide Mentor services for assigned branch Loan Offices originating reverse mortgages.
- Coordinate, create, track and distribute marketing materials.
- Manage client and referral partner databases.
- Answer customer inquiries involving rates, products and loan application status to ensure quality customer service.
- Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer.
Qualifications:
- High school diploma or equivalent required.
- At least two years of experience in Reverse Mortgage lending or related field.
- Active NMLS License.
- Able and willing to meet customers outside the branch.
- Able and willing to visit assigned branches once per month.
- Ability to manage multiple priorities; strong detail orientation and highly organized.
- Works with a strong sense of urgency and responsiveness.
- Passionate about delivering excellence in customer service.
- Demonstrated patience and professionalism when interacting with both internal and external customers.
- Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
- Strong verbal and written communication skills.
Originally posted on Himalayas
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