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Posted Jun 12, 2026

Manager, Shared Services – Cloud Engineering, FedRAMP

Job Description: • Manage a team of Engineers: conduct 1:1s, performance reviews, hiring, and career development in a distributed remote friendly environment. • Own the technical roadmap for shared cloud infrastructure across Azure and AWS, balancing reliability work against longer-term platform improvements. • Set and enforce standards for infrastructure-as-code (Terraform, Helm, Kubernetes), documentation, and operational readiness. • Make technical decisions and trade-offs for application-layer infrastructure including Elasticsearch, RabbitMQ, and Redis, and serve as the escalation point for the team. • Run sprint planning, manage cross-team dependencies, and keep delivery on track. • Lead post-incident reviews and ensure follow-up items get resolved. • Work with Security and Compliance to keep FedRAMP and SOC 2 controls current. • Be the main engineering contact and collaborate with Development, Product, and Security teams, turning their requirements into platform priorities. • Represent the team in architecture reviews and planning discussions with leadership. • Use and promote the use of AI-assisted tooling including LLM-based automation and AI-driven observability for use in engineering workflows. Requirements: • 8+ years in Cloud Engineering, DevOps, or Infrastructure Engineering, with at least 3 years managing engineers directly. • Hands-on background with Azure and/or AWS — Kubernetes, microservices, and cloud security fundamentals (PIM, RBAC, and JIT privilege elevation among others). • Experience implementing and running critical production level SaaS products with high availability requirements with a focus on some combination of Elasticsearch, RabbitMQ, and Redis among others. • Experience in or adjacent to FedRAMP-authorized environments. • Comfortable explaining technical trade-offs to non-technical stakeholders. • Familiarity with Agile methodologies and experience with Azure DevOps. • Excellent written and verbal communication with the ability to translate complex technical concepts for non-technical stakeholders. Benefits: • healthcare insurance • pension/retirement matching • comprehensive life insurance • employee assistance program • time off plans • paid company holidays