Medical Office Scheduler
Full-Time | Remote
Jacksonville, FL (Corporate Location)
Dept: MRI
Job Summary
Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment.
Key Responsibilities
Schedule consultations and follow-up appointments
Collect and update patient demographic and insurance information
Verify insurance eligibility and process referrals
Manage incoming calls and route messages appropriately
Communicate with providers and referral offices
Maintain accurate patient records and comply with HIPAA regulations
Qualifications
High school diploma or GED preferred
2+ years of healthcare experience (call center experience a plus)
Knowledge of medical terminology and scheduling systems
Strong communication, customer service, and computer skills
Ability to multitask in a fast-paced, remote environment
What We Offer
Competitive health benefits with HSA
Monthly benefit stipend
401(k) with company match
Paid time off, paid holidays, and employee appreciation events
24/7 Employee Assistance Program