AMN Healthcare Language Services is seeking a highly skilled and compassionate Medical Video Remote Interpreter to join our team! As a Medical Video Remote Interpreter, you will play a vital role in bridging the language gap between healthcare providers and patients with limited English proficiency. This is a unique opportunity to work in a dynamic and technology-driven environment, utilizing video remote interpretation to facilitate effective communication and improve patient care.
About Us
AMN Healthcare Language Services is a pioneering company that leverages technology to connect patients and medical professionals across the healthcare industry. Our innovative approach to language services has transformed the way healthcare providers communicate with patients who speak different languages. We are committed to delivering exceptional service, fostering a culture of inclusivity, and promoting health equity.
Responsibilities
- Provide high-quality video remote interpretation services for patients and healthcare providers, ensuring accurate and effective communication.
- Adhere to all policies and procedures, maintaining confidentiality and professionalism in all interactions.
- Exhibit excellent communication and interpersonal skills, working collaboratively with colleagues and supervisors.
- Adapt quickly to new technologies and platforms, completing training and readiness checks as required.
- Participate in ongoing quality assurance and call monitoring programs to ensure continuous improvement.
Requirements
Essential Qualifications:
- Fluent in both source and target languages, with strong verbal communication skills.
- Successful completion of a medical language proficiency assessment, focusing on interpreter protocols and medical terminology.
- Demonstrated respect and understanding of Limited English Proficient (LEP) clients' cultures, dialects, and beliefs.
Preferred Qualifications:
- 2-5 years of professional medical interpreting experience in the US.
- National interpreting certification (CCHI or CMI).
- Degree or certification in interpreting practices.
- Accredited Medical Interpreting Training course (e.g., ALTA, MITS, Bridging the Gap, MiTio).
- Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI, and NCIHC).
Work Environment and Benefits
- Private home office setup with high-speed internet connection required.
- Competitive salary: $19.00 - $22.00 per hour (dependent on experience and qualifications).
- Part-time schedule: 20-28 hours per week.
- Comprehensive benefits package, including PTO, 401K with company matching, and bimonthly paychecks via direct deposit.
- 24/7 support available through our Client Success Team (CST).
Join our team and make a meaningful impact in the lives of patients and healthcare providers! Apply now and take the first step towards a rewarding new role.
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