This exciting opportunity is full-time and permanent with Converge Technology Solutions. The Solution Specialist is responsible for the revenue and margin growth within the Southeast Region, with a focus on professional & managed services. Strong farming skills paired with a strategic proactive approach are key for this role. The position will be supporting the Digital Workplace go-to-market strategy focused on technologies that support end-user experience and engagement. Our core technologies include solution positioning internally and externally for End-Point Device solutions (and their entire life-cycle), End-user productivity solutions (like Microsoft), End-user Collaboration solutions (to include Cisco/Microsoft Cloud calling, collaboration and video conferencing solutions) and any adjacent technologies that support our mission of improving and maintaining customer experience and engagement.
Duties
- Become a trusted liaison for account executives, vendor partners and clients alike within Converge's Digital Workplace practice
- Partner with existing clients to understand their current and future Digital Workplace needs
- Devise and deliver strategies per unique client along with a go-forward plan to obtaining renewals and new business
- Build account awareness with the appropriate account executives based on consistent information obtained from the client side
- Be the Converge brand ambassador for Presales Solution Architects and Channel Partners like Microsoft and Cisco
- Maintain and lead solid, reliable, consistent communication with sales, sales leadership, practice leadership and our aligned partners
- 4+ years of experience in technology sales; Overlay Specialist, Customer Success, Account Management, etc
- Thorough understanding of sales engagement, management and reporting processes
- Experience working across the sales channel including building, growing and maintaining tier 1 and tier 2 vendors in the region
- Problem solving mentality with a focus on integrity and doing what is right for our clients and the business
- Understanding of End-User device life-cycles, Microsoft Modern Work solutions (M365) to include/but not limited to; MS Teams, the Office Suite, SCCM and Intune/Auto-pilot, Sharepoint/one-drive and Copilot
- Understanding of collaboration technology solutions in the market and the value/benefit of the uses within an organization
- Must be proficient with MS Excel and have a baseline understanding of financial cost management
- Ability and desire to learn how to understand, apply and correlate Total Cost of Ownership (TCO) and Return on Investment (ROI) selling strategies
- Excellent verbal and written communication skills
- Remote, work from home (within Metro Atlanta area)
- Occasional travel to regional office for strategic meetings or for client meetings
- We offer a comprehensive total rewards package that includes base salary, quarterly bonus, healthcare benefits, 401k match, PTO/holiday, training/development and so much more.