Product Manager
Location: Remote (US-Wide)
The Opportunity
Our client is a premier automotive communication intelligence platform that transforms how dealerships manage their most valuable asset: the phone call. We are seeking a strategic Product Manager with a specialized understanding of Telephony and VoIP to own the roadmap for their core communication technology.
In this role, you aren’t just managing a phone system; you are building the SaaS infrastructure that captures data, drives AI insights, and powers the customer experience for thousands of dealerships nationwide.
Key Responsibilities
Product Ownership: Fully own the product lifecycle, from high-level roadmap strategy to detailed backlog management and PRD creation.
Technical Execution: Work daily within an Agile/Scrum environment, collaborating closely with engineering teams to ship high-quality features.
Telephony Strategy: Optimize the communication stack, including call routing, IVR, DID management, and SIP-based workflows.
Data Integration: Partner with stakeholders to ensure telephony data flows seamlessly into analytics and reporting dashboards.
Candidate Requirements
The Product Foundation: 3–5+ years of experience as a dedicated Product Manager within a SaaS environment. You must have experience owning a roadmap and backlog.
Telephony Knowledge: A solid understanding of VoIP systems, UCaaS/CCaaS, or SIP. You understand the "how" of telephony but focus on the "why" of the product.
Agile Expertise: Proven track record of working effectively with developers in fast-paced, iterative cycles.
Strategic Mindset: Ability to translate complex technical requirements into clear, value-driven user stories.
Strongly Preferred
Experience with API integrations.
Background in data-driven products or analytics platforms.
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