Position: Property Manager (M-7028)
Reports to: Vice President / Property Management
Our Client is a privately held, full-service real estate firm which leases and manages retail and mixed-use assets in the Southeast. The portfolio includes properties totaling over 10 million square feet in 9 states. The company takes an ownership approach and strives to provide a unique approach to every property which results in exceptional asset performance.
The Property Manager is responsible for overseeing and managing the day-to-day activities of multiple properties in the portfolio to protect and enhance the real estate assets. The selected candidate will be a collaborative team player that welcomes a challenge and is confident in their decision-making ability.
RESPONSIBILITIES
• Manage the day-to-day operations on site of a specific property and potentially other locations depending on company growth.
• Maintain and develop strong relationships with existing tenants.
• Respond to tenant and asset customer inquiries and suggestions.
• Respond 24 hours, 7 days per week to any tenant issue or property emergency.
• Develop operations programs that contribute to the overall profitability, safety, and productivity of the property.
• Resolve maintenance issues, develop preventative maintenance plans and administer property improvements.
• Oversee existing property conditions.
• Assist the marketing department in the development of promotions, advertising campaigns and special events.
• Prepare the annual budget of each assigned asset and provide, at least, a semi-annual reforecast.
• Prepare monthly and quarterly variance reports for ownership groups.
• Participate in and lead regular asset management calls with ownership representatives.
• Inspect property on a regular basis to note and correct all related issues.
• Assist in managing fiscal activities of the property including development and adherence to the budget.
• Recommend and implement property sustainability practices.
• Evaluate property needs and recommend capital improvements as required. Execute approved projects in a timely manner – ensures scope accuracy and compliance.
• Develop relationships and serve as liaison to civic representatives, business partners, home office and tenants.
• Establish and maintain positive community relations by attending various functions as a representative of the center. Review and approve requests for tours, information, and public appearances.
• Direct extra income activity by approving applications for commercial activity on the common area after reviewing for desirability and possible conflict with tenant interests.
• Direct temporary/specialty leasing efforts to produce additional income for the asset.
• Assist the Tenant Coordinator to monitor on-site tenant construction for compliance with approved plans. Work proactively with others to ensure meeting rent commencement dates.
• In cooperation with retail leasing team, show space and interact with national, regional, local tenant prospects to enhance property income.
• Understand and report on market conditions, competition, community/ government issues and economic development plans.
QUALIFICATIONS
• Four-year college degree preferred.
• 3+ years of experience in managing retail shopping centers and/or mixed-use assets.
• Creative abilities; able to think “outside the box”.
• Demonstrated leadership and management ability.
• Excellent organizational, communication and interpersonal skills.
• High proficiency of Microsoft software including Word, Excel, and Outlook.
• Experience with Building Engines and Yardi preferred.
• Affiliation with ICSC and advanced Property Management specific certifications preferred.
• Strong analytical and problem-solving skills.
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