Property Manager, US West Region

About the position Fundamentally responsible for the overall property management duties for the assigned portfolio of Realterm logistics and on-airport properties within the West Region. Responsibilities • Ensure properties are maintained in good operational condition • Work with site management team to ensure systems are properly maintained and tenant’s needs are addressed in a timely manner • Oversee property related service contracts and building staff (landscaping, janitorial, site management) • Responsible for assuring that capital projects are completed on time and within budget in cooperation with the facilities team, construction group and/or third parties • Maximize the value of the assigned properties by finding methods to reduce costs and increase efficiencies of building systems and services • Responsible for assessing, developing and implementing short term, intermediate and long-term strategies which enhance value • Responsible for ensuring that property specific compliance requirements are completed including requirements of ground lessors, third party lenders and bondholders, as well as any other investor requirements • Participate in special projects within the assigned portfolio that may include evaluation (due diligence) of properties for acquisitions dispositions among other recurring and non-recurring events • Where required, oversee property related aircraft parking apron services, including ramp management and fuel distribution services • Establish positive relationships with internal and external customers • Act as primary point of contact for tenants and their customers from lease execution to lease expiration • Provide new tenant orientation and ongoing enforcement of lease terms • Establish appropriate communication within tenant organizations and within Realterm to address administrative, leasing, and financial matters • Manage tenant interface platform for assigned portfolio • Participate in Kingsley Tenant Satisfaction Assessment process and subsequent action planning • Review and approval of vendor invoices • Monitor and manage AR/AP for the assigned properties • Ensure utilities are billed back to the tenants as required • Work with SPM to review and prepare property reports, variance analyses and operating and capital budgets • Work with SPM and senior management to reforecast R&M and capital expenses as necessary • Review annual property expense estimates and reconciliation process for assigned properties • Interface with Leasing and Development during lease negotiations, property expense analysis and operational implications • Keep involved with community affairs and business conditions that impact properties • Assist with property tours when requested • Monitor and maintain vacant spaces for “show ready” condition • Participate in airport and industrial real estate associations and events where required and/or beneficial to nurture business relationships or networking prospects or to engage in educational opportunities • Ensure tenant and emergency contact lists are current for assigned properties • Implement emergency response plan at assigned properties • Identify and address any FLS issues • Ensure all environmental permits and inspections are up to date for assigned properties • Ensure documents are properly maintained on the Shared Drive • Competitively bid contracts for property service • Complete and record property inspections • Complete tenant move-in and move-out process and documentation • Input and follow up on work orders entered into Facilities Manager • Assist with collection, recording and reporting of utility benchmarking • Ensure vendor compliance with insurance requirements • Perform special ad hoc projects and assignments Requirements • Demonstrates a high level of competency in managing complex property portfolio with accuracy, consistency and attention to detail. • Operates with a strong sense of urgency, proactively addressing issues to enhance tenant satisfaction, protect asset value, and support safety and compliance. • Takes ownership of issues from identification through resolution, proactively driving solutions and ensuring timely follow-through. • Effectively prioritizes and responds to time-sensitive tenant, operational, and financial matters in a fast-paced environment. • Delivers timely outcomes while exercising sound judgment and maintaining Company standards for quality, compliance, and professionalism. • Excellent written and verbal communications skills • Financial/accounting skills • Strong lease administration knowledge/experience inclusive of commercial leases • Demonstrated knowledge of mechanical and building systems • Strong analytical and effective problem-solving skills, with the ability to quickly adapt to changing priorities. • Ability to work independently and effectively manage multiple tasks • Proficiency in Microsoft Office • Working knowledge of Yardi preferred • Two (2) to three (3) years of commercial/industrial property management experience in APM or PM role required • Bachelor’s degree or equivalent experience Nice-to-haves • Working knowledge of Yardi preferred