Jul 13, 2026

RCIS Crop Claims Specialist Iowa

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Zurich North America is seeking an RCIS Crop Claims Specialist to join their Rural Community Insurance Services (RCIS) team, which is a leading crop insurance provider in the U.S. The role involves determining liability for claims, maintaining confidentiality, and participating in educational opportunities to stay current with industry trends. Responsibilities - Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures - Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage - Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance - Protect Zurich’s reputation by keeping claims information confidential - Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks - Participating in professional societies Skills - High School Diploma or Equivalent and 6 or more months of experience in the agricultural area - Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date - Reliable personal transportation and travel within territory - RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions - High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry - Crop Adjuster Proficiency Program (CAPP) Certification must be obtained within 180 days of hire date - Personal transportation and travel within assigned territory and travel outside of assigned area to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims - RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions - Strong verbal, written and interpersonal skills - Strong organization, multi-tasking and prioritization skills - Intermediate Microsoft office skills Benefits - Bonus plan - 401K match - Second 401K company contribution - Flexible work options - Summer hours - Excellent work/life balance - Great culture Company Overview - Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group. It was founded in 2016, and is headquartered in Schaumburg, Illinois, USA, with a workforce of 5001-10000 employees. Its website is https://www.zurichna.com.