Receptionist - State Farm Agent Team Member

Job title: Receptionist - State Farm Agent Team Member in Anchorage, AK at State Farm
Company: State Farm
Job description: Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

We’re thrilled to celebrate our 10th anniversary this year, having opened our doors in March 2015. Over the past decade, we’ve built a reputation for exceptional service and a vibrant, supportive team environment.Our team of five (four and a half in-office and one remote!) works together seamlessly—and often with the company of our beloved office dogs. We value work-life balance and rewarding hard work. After one year of full-time service, team members receive an extra paid day off each month (that’s 12 additional days annually!), and we offer exciting perks like team field trips and the opportunity to qualify for an annual team trip. Our last two destinations? Maui!We’re proud to be active in our community, sponsoring events like Rodeo Alaska, and we love finding joy in the little things, often celebrating fun "National Days" together.Check out our Instagram and Facebook pages to get a glimpse of our team culture and see why we’re more than just an office—we’re a family. Joining us means working hard, having fun, and being part of a dynamic team that makes a difference in the lives of our customers and our community.Job Description:

• Engaging with customers through various channels, including phone, email, and chat.
• Providing friendly and efficient assistance with policy inquiries, updates, and claims.
• Utilizing digital tools and platforms to connect with a younger demographic.
• Collaborating with a dynamic team to ensure timely and effective issue resolution.
• Proactively identifying opportunities to enhance customer satisfaction.

Qualifications:

• Excellent communication skills, both written and verbal.
• Tech-savvy with a familiarity with digital communication tools.
• Customer-oriented mindset with a strong desire to exceed expectations.
• Ability to adapt to a fast-paced, evolving work environment.
• Previous customer service experience is a plus, but not required.

Requirements:

• High school diploma or equivalent; college degree is a plus.
• A positive and proactive attitude towards learning and growth.
• Familiarity with social media platforms and digital communication tools.
• Ability to work in a collaborative team setting.
• Willingness to obtain relevant insurance licenses (training will be provided).

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you!
www.insuringalaska.comStacey Allen State Farm Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.
Expected salary: $40000 - 60000 per year
Location: Anchorage, AK
Apply for the job now! Apply Now