Note: The job is a remote job and is open to candidates in USA. FiscalNote is a leader in policy and global intelligence, and they are seeking an Account Manager to establish robust relationships within mid-market accounts. The role focuses on identifying risks, pursuing new opportunities, and ensuring client satisfaction and retention.
Responsibilities
- Maintain and grow a book of business between $3M-$4M
- Create and deliver business reviews and proposals during quarterly touch points
- Proactively identify new business opportunities within the existing client portfolio
- Lead client renewal processes and ensure client satisfaction and retention
- Cultivate strong client relationships, focusing on building C-suite champions
- Act as a trusted advisor to clients, offering strategic guidance and solutions to help them achieve their business goals
- Maintain an active renewal and cross-sell forecast and identify areas of improvement
- Partner with paired CSM to ensure a successful onboarding and adoption process
- Actively contribute in team meetings and discussions around improvements in process, product feedback, best practices, etc
Skills
- 3+ years of relevant professional experience in SaaS account management
- SaaS sales experience and proven track record of hitting sales goals
- Experience selling Professional Services alongside SaaS subscriptions
- High performance in people and relationship management
- Strong written and verbal communication abilities, as well as exceptional organizational skills
- Experience with change management and implementing new solutions within large organizations
- Proficiency with Salesforce
Benefits
- Competitive salaries
- Retirement accounts
- Equity packages
- Comprehensive benefits packages align with regional requirements and expectations no matter where you are located across the globe
Company Overview