Note: The job is a remote job and is open to candidates in USA. Reindeer is a well-funded, early-stage startup looking to build their Founding Solutions Engineering team. The AI Solutions Engineer will own the technical side of the post-sale customer journey, ensuring successful deployment and integration of AI-driven enterprise solutions.
Responsibilities
- Engage with customers post-close to understand workflows, operational processes, and deployment requirements
- Translate findings into clear implementation plans for AI-powered solutions
- Partner with customers to assess data readiness and gather inputs for AI workflows
- Configure and integrate AI components into tailored, AI-driven workflows
- Collaborate with R&D to close data gaps and extend product capabilities when needed
- Own end-to-end solution deployment and ensure models meet performance and business value expectations
- Define success metrics and drive adoption post-launch
- Lead integrations with enterprise systems (e.g., Finance, ERP, email platforms), ensuring scalability and security
- Guide customers through security, compliance, and IT approval processes
- Plan and execute rollout to drive smooth implementation and adoption
Skills
- 7+ years of experience in Implementation Engineering, Solutions Engineering, Technical Consulting, Professional Services or a similar post-sale customer-facing role
- Strong analytical skills with the ability to translate business needs into technical solutions
- Strong understanding of AI concepts and their enterprise applications
- High adoption of modern AI tools and workflows
- Experience supporting deployments across cloud environments and enterprise system integrations
- Excellent communication and stakeholder management skills
- Demonstrated ability to manage solution delivery across the full post-sale customer lifecycle
- Experience with process mining, workflow mapping, or operational analytics
- Familiarity with enterprise platforms
- Financial services industry experience
Company Overview