Note: The job is a remote job and is open to candidates in USA. Marco Technologies is a company focused on providing innovative solutions, and they are seeking a Business Development Representative to build a new business pipeline and drive adoption of their services. The role involves proactive prospecting, lead qualification, and managing client relationships to accelerate growth and ensure customer satisfaction.
Responsibilities
- Proactively engage prospects through outbound calls, emails, and digital outreach using Salesforce CRM
- Qualify sales prospects, produce quality leads, and schedule discovery meetings for Account Executives
- Develop and maintain in-depth knowledge of Marco’s products, services, industry trends, competitors, and clients
- Collaborate with sales representatives and leaders on account strategy, demand generation, and outreach campaigns
- Uncover business challenges and solution needs related to Managed IT, Print, Cybersecurity, Cloud, Voice/UC, and Professional Services
- Drive customer satisfaction by ensuring clients receive value-added solutions and supporting corrective action processes
- Identify and drive product expansion, upsell opportunities, and service renewals with existing clients
- Participate in vendor and product training, demos, and events to stay proficient in offerings
- Maintain accurate CRM data and comply with documentation and administrative procedures
- Meet or exceed KPIs for outbound activity, contact rates, meetings scheduled, pipeline creation, and customer satisfaction
- Attend required company and departmental meetings
- Perform other related duties as assigned
Skills
- Associate's degree and 2 years' experience required or equivalent combination of education and experience
- 2+ years of success in business development, inside sales, or tech-related customer engagement required
- Experience with Salesforce or similar CRM platforms required
- Valid driver's license and personal insurance (for occasional client visits)
- Proficiency with MS Office applications (Outlook, Excel)
- Excellent verbal and written communication skills
- Strong discovery, reasoning, and analytical skills
- Highly organized, self-starter, and able to work independently
- Team-oriented, collaborative, and solutions-focused mindset
- Ability to interact professionally with prospects and clients from diverse industries and backgrounds
- Prior telesales experience preferred
- Familiarity with managed services, IT environments, print infrastructure, or technology buying cycles preferred
Benefits
- For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.
- This is a remote-eligible position
Company Overview