Note: The job is a remote job and is open to candidates in USA. Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. The Critical Facilities Lead Engineer serves as the primary technical and operational authority on-site, overseeing daily activities of the Data Center Operations team and ensuring mission critical systems are operated and maintained according to Salute's standards.
Responsibilities
- Lead and supervise the Technical Operations Site Team, ensuring all activities are executed safely, efficiently, and in compliance with Salute’s protocols and regulatory standards
- Oversee all planned and reactive maintenance tasks for building services infrastructure, including electrical, mechanical, and life safety systems
- Ensure full utilization of the CMMS platform for work order management, incident tracking, and performance reporting
- Act as the primary point of contact for infrastructure issues, coordinating with internal engineers and escalating to third-party specialists when necessary
- Monitor SLA and KPI compliance, facilitate incident management, and maintain clear communication with client representatives and site leadership
- Serve as an HV Authorized Person, performing safe isolations, issuing permits to work, and ensuring adherence to high-voltage operational procedures
- Develop, review, and refine SOPs and emergency procedures to ensure readiness for routine and critical scenarios
- Conduct statutory compliance testing and ensure timely resolution of any nonconformance issues
- Supervise specialist service contractors, including onboarding, work approval, and adherence to RAMS, MOPs, and site regulations
- Support site operations through technical guidance, coverage planning, and coordination with the Technical Ops planning team
- Assist in site specific Training and Job Shadowing of Critical Facilities Engineer I, II and III to ensure proper development
Skills
- 5-7 years of experience in mission-critical mechanical and electrical environments, preferably within the IT or telecommunications industry
- Proven experience in data center operations and infrastructure management
- In-depth knowledge of key data center systems, including UPS, generators, cooling systems, and fire/life safety
- Formal electrical training (e.g., City & Guilds) and a QQI Level 6 Advanced Craft Certificate (Electrical) or equivalent
- Completion of AP15 training and experience as an HV Authorized Person
- Ability to interpret and work with electrical and mechanical diagrams
- Proficiency in maintenance systems and CMMS platforms
- Strong organizational skills, attention to detail, and ability to manage multiple priorities
- Demonstrated commitment to customer service and operational reliability
- High personal standards of accountability, professionalism, and safety
Benefits
- 8 company-paid holidays
- 2 floating holidays
- PTO
- Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
- The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
- Employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%
- Access to HSA
- Mental health resources
- Gym discounts
- Discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection
- Health, dental, and vision insurance
- Health Savings Account (HSA)
- Gym discount
- Mental health
- Discounted Group Life & AD&D
- Discounted Group Short & Long-term Disability
- 401(k) retirement matching
- PTO/paid holidays
- Parental leave
Company Overview