Note: The job is a remote job and is open to candidates in USA. Weed Man Ltd is the fastest growing lawn care company, and they are seeking a Customer Service Representative to join their team. The role involves coordinating with various departments, handling a large volume of incoming calls, and addressing customer inquiries and concerns.
Responsibilities
- Work closely with our Sales, Technical, and Administrative managers to coordinate and process numerous duties
- Answering a large volume of incoming phone calls and addressing the needs of those callers
- Interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone sales
Skills
- MUST live in states KY, IN, SC, WV, AL, VA, MD, OH, TN or FL to qualify
- Excellent phone & organizational skills
- Computer skills
- Ability to perform multiple tasks
- Keen attention to details
- Excellent oral & written communication skills
- Advanced problem-solving skills
- Proven time management
- Ability to perform multiple tasks simultaneously, accurately, & in correct priority
- Previous customer service experience
- High Speed Internet
- Webcam
- Noise Canceling Headphones
- Desktop/Laptop (No Chromebooks)
- Distraction Free Workspace
- 2 Monitors highly preferred but not required
Benefits
- Ability to work independently and as part of a team
- Health Benefits
- Competitive Salary and Bonus Program
- Industry and Company Training
- Advancement Opportunities
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Holiday pay
- Work from home
Company Overview
Weed Man Ltd is the corporate Head Office of the Weed Man franchise network, here in the United Kingdom. It was founded in undefined, and is headquartered in Blandford Forum, Dorset, GB, with a workforce of 2-10 employees. Its website is http://weed-man.co.uk.