Note: The job is a remote job and is open to candidates in USA. Traveling with Tasha is seeking a Remote Customer Support Coordinator to assist clients with travel-related questions and planning support. This role involves acting as a primary point of contact for clients, helping them with travel arrangements, and providing ongoing support before, during, and after travel.
Responsibilities
- Serve as a main point of contact for client communication via email, phone, and messaging
- Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages
- Respond to inquiries with accurate, timely, and helpful information
- Support clients with reservation coordination, confirmations, and itinerary updates
- Research destinations, resorts, and travel options to match client preferences
- Maintain organized records of client details and bookings
- Provide pre-travel guidance and follow-up support after trips
- Collaborate with suppliers and booking platforms to ensure accuracy and quality service
Skills
- Strong communication and interpersonal skills
- Ability to stay organized and manage multiple client requests
- Comfortable working independently in a remote environment
- Attention to detail and problem-solving mindset
- Basic computer and internet navigation skills
- Customer service, hospitality, or travel experience is a plus (not required)
Benefits
- Flexible remote schedule
- Access to training, tools, and ongoing mentorship
- Supportive team environment
- Opportunity to build professional skills in customer relations and travel planning
- Performance-based earning potential with no cap
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