Note: The job is a remote job and is open to candidates in USA. The PA Education Association (PAEA) is seeking an analytical and driven professional to join their team as a Data Analyst. This role is focused on ensuring the effective use of Association data to meet operational needs and support member-facing initiatives through the development of Tableau dashboards and reliable reporting.
Responsibilities
- Lead the design, development, and ongoing enhancement of externally-facing Tableau dashboards using PAEA data
- Own the full dashboard lifecycle, including requirements gathering, data preparation, visualization design, testing, publishing, and iterative improvement
- Establish and apply best practices for data visualization, ensuring dashboards are intuitive, accurate, and deliver clear value to members and stakeholders
- Collaborate with internal teams to translate business needs into effective, user-centered dashboard solutions
- Develop, maintain, and enhance reports and dashboards that support internal operations and member-facing offerings
- Partner with business units to define reporting requirements and refine business questions to ensure meaningful, actionable insights
- Query, clean, aggregate, and transform data in alignment with data management and analytics best practices
- Design and deliver data visualizations in Tableau and Salesforce for a variety of audiences
- Translate data into actionable insights and support stakeholders in interpreting and applying findings to inform decision-making
- Ensure the integrity, consistency, and completeness of PAEA’s data in alignment with the Association’s data model
- Conduct regular assessments of data quality, particularly within the Salesforce ecosystem, and identify opportunities for improvement
- Partner with staff to troubleshoot and resolve data issues (e.g., contact data, affiliations), while implementing sustainable solutions to prevent recurrence
- Contribute to the development and maintenance of data governance practices, including data standards, definitions, and usage guidelines
- Develop and maintain clear, accessible documentation for data models, reporting processes, dashboards, and workflows to support organizational transparency and continuity
- Identify and implement improvements to data workflows, reporting processes, and overall data accessibility
- Support the organization's use of Salesforce by assisting with data quality, reporting, and basic system maintenance activities
- Collaborate with colleagues to ensure Salesforce data and reporting practices align with business needs and organizational standards
- Provide user support and guidance related to Salesforce reporting, dashboards, and data entry best practices
- Assist with training materials and documentation to promote effective use of Salesforce and other data and analytics tools
- Help identify opportunities to improve data processes, reporting capabilities, and user adoption of Salesforce features
- Stay informed about Salesforce enhancements and work with internal stakeholders to evaluate potential improvements
- Serve as a strategic partner to business units in identifying data needs, defining metrics, and supporting data-informed decision-making
- Collaborate across teams to improve access to data and foster a culture of data-driven insights
Skills
- Minimum of 3-5 years of experience in roles focused on data analytics, reporting, or data management
- Expertise in Tableau with demonstrated success in the full lifecycle of dashboard development
- Experience cleaning, validating, and ensuring the accuracy and consistency of data
- Familiarity with relational databases and data structures, including experience working with CRM systems (e.g., Salesforce or similar platforms)
- Experience querying and manipulating data with SQL, SOQL, and/or SOSL
- Ability to translate business questions into data requirements and deliver clear, actionable outputs
- Excellent analytical and problem-solving skills, with ability to communicate findings with audiences of varying technical skill levels and across different mediums (i.e., live virtual interactions and written communication)
- Strong proficiency in Microsoft Office, including Teams, Outlook, Excel, and Word
- Ability to manage multiple projects, prioritize tasks, and work collaboratively in a team environment
- Detail-oriented with a commitment to producing high-quality work
- Ability to work independently and meet deadlines, requiring little supervision and is adept at working remotely and with a remote workforce
- Bachelor's degree in data analytics, data science, computer science, business analytics, or related field
- Tableau-related certification (Data Analyst, Server Admin, Tableau Architect) and/or Salesforce-related certification (Data Analyst, Business Analyst)
- Experience working with Salesforce, including reporting, data management, or administrative support
- Experience working with APIs and API-related tools (e.g., Postman)
- Experience supporting data governance practices, including documentation, data standards, and quality assurance processes
- Knowledge of best practices in data visualization and user-centered design
- Experience in project management and/or PMP certification
Benefits
- Health, life, and disability insurances
- Paid time off and holidays
- A 403(b) retirement plan with an 8% employer contribution
- Monthly wellness stipend
- Professional development funding
- Tuition assistance
- Other benefits
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