Note: The job is a remote job and is open to candidates in USA. Carbon Mapper is a non-profit organization focused on reducing greenhouse gas emissions through accessible data. The Deputy Director of Impact Operations will lead operational strategies, manage program execution, and oversee cross-functional coordination to ensure the success of impact initiatives.
Responsibilities
- Translate Impact team priorities into clear operational plans, timelines, and resource assumptions across workstreams
- Manage annual planning, prioritization, and progress review processes to ensure alignment with departmental and organizational goals
- Oversee the operational execution of in-person meetings and workshops, in coordination with administrative support
- Manage vendor relationships and support procurement and contract processes in collaboration with the Business team
- Partner with the Director of Impact on hiring plans, onboarding, budget tracking, and capacity planning
- Develop and maintain program management frameworks, processes, and protocols for the Impact team
- Provide portfolio-level program management oversight across workstreams, supporting consistent planning, execution, and reporting
- Identify and manage cross-program risks, dependencies, and sequencing considerations, and recommend adjustments as needed
- Support coordination with cross-functional teams, including Science and Engineering, to align timelines, deliverables, and dependencies
- Provide direct management and operational support to Impact sector teams, including day-to-day coordination and performance management, in alignment with strategic direction set by the Director of Impact
- Manage systems and databases related to Impact activities, including CRM and tracking tools for partnerships, engagements, and outcomes
- Lead the development and maintenance of metrics, dashboards, and reporting frameworks
- Translate program and operational data into insights to support decision-making, reporting, and organizational learning
- Partner with Impact leadership to ensure metrics and reporting align with strategic priorities and intended outcomes
- Coordinate timelines, deliverables, and dependencies across teams to support effective execution of Impact priorities
- Support grant proposal development and coordinate reporting processes, including tracking metrics and ensuring timely delivery of funder requirements
Skills
- 5+ years of experience in operations, program management, or related roles with increasing responsibility
- Experience managing complex, multi-workstream programs in cross-functional environments
- Demonstrated ability to translate strategic priorities into operational plans, timelines, and resource needs
- Strong program and project management skills, including prioritization, risk identification, and coordination across dependencies
- Experience developing and improving operational processes, systems, and workflows
- Familiarity with systems such as CRM platforms, dashboards, or tracking and reporting tools
- Experience developing and using metrics, dashboards, or reporting frameworks
- Strong collaboration skills and experience working with senior leaders and cross-functional teams
- Experience managing or supporting staff, contractors, or project teams
- Interest in mission-driven work, including climate, environmental, or public-interest initiatives
- Experience in climate, environmental policy, or data-focused organizations
- Experience working in nonprofit, startup, or scaling environments
- Familiarity with planning and performance frameworks such as OKRs, theories of change, or results-based management
- Experience supporting grant-funded programs, including reporting and compliance requirements
- Experience working across technical and non-technical teams (e.g., science, engineering, policy, communications)
- Ability to operate in evolving environments and support clarity in processes and priorities
Benefits
- Affordable health coverage (medical, dental, vision)
- A generous time-off policy
- Professional development
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