Note: The job is a remote job and is open to candidates in USA. Carrum Health is a health tech company focused on transforming the healthcare system to enhance patient experiences. The Director, Utilization Strategy & Growth will lead the development and execution of the VFlex plan design model, aiming to grow its service and streamline delivery.
Responsibilities
- Empower Client Success (CS) & Sales to win VFlex upsells
- Optimize carrier redirect processes and minimize operational exceptions and leakage that erode utilization
- Scout, validate, and execute untapped opportunities to grow and improve performance of the VFlex model
- Build the frameworks to track, report, and grow utilization and improve member experience
- Conduct the analytics to enable VFlex success
Skills
- Have strong conceptual and problem-solving abilities, data-driven thinking, and experience building robust and structured execution programs
- Can navigate health plan discussions with confidence and credibility, leveraging a collaborative approach to successfully implementing and improving VFlex in partnership with health plans
- Think like a consultant and are highly analytical. You are at home in spreadsheets and can easily interpret data
- Can demonstrate strong project management skills with an ability to create, execute, and adjust plans as needed
- Are entrepreneurial and resourceful; you can find creative ways to make a big impact quickly and without much direction
- Can strike a balance between quantitative rigor and qualitative, situation-specific nuance
- Are an adept communicator who can influence thinking and action across a wide array of stakeholders in the absence of a direct reporting relationship
- Have experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environments
Benefits
- Equity
- An annual bonus
- Stock option plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Self-managed vacation days, within reason
- Paid parental leave
- Health, vision, and dental insurance
- 401K retirement plan
Company Overview